Jose Jimenez
Los Fresnos
Summary
Dynamic and results-driven professional with extensive experience in reconnaissance operations and customer service at Senture. Proven ability in tactical planning and team coordination, ensuring mission success and client satisfaction. Adept at problem-solving and technical troubleshooting, with a strong commitment to operational excellence and safety.
Overview
10
10
years of professional experience
Work History
11B Infantryman
US Army National Guard
Brownsville
09.2022 - Current
I am tasked with the Scout platoon (sniper and reconnaissance team).
Currently, I am on Operation Loan Star since August 2023.
Weekly, I work 5 days out of the week, between 10 and 12 hours per day.
Tasks:
Patrol the area or zone assigned.
Assist BP with searching and tracking illegal immigrants.
Brush operations.
Boat teams.
Transport
Customer Service Representative
Senture
07.2021 - Current
I was a Tier 3 customer service representative.
Task's:
Assist customers with policy questions.
Electrician
Logans Electric
01.2021 - 07.2021
Wired new homes and businesses. Also provided trim service, which includes plugs and switches installation.
Customer Service Representative
Maximus
08.2020 - 01.2021
- Provided customer service as a Tier 3.
- Assist customers with policy questions.
Security Officer
Allied Universal Security Services
03.2016 - 08.2020
- Provide security and patrolling services to different locations around the RGV.
Security Officer
Ace Security
07.2015 - 01.2016
- Assisted South Padre Island PD during certain days of the year due to high tourist activity.
Education
High School Diploma -
Lopez Early College High School
Brownsville, United States07-2015
IT - Computer
Apsu
Brownsville, TXSkills
- Reconnaissance operations
- Tactical planning
- Surveillance techniques
- Situational awareness
- Team coordination
- Customer service
- Problem solving
- Equipment maintenance
- Technical troubleshooting
- Policy compliance
- Time management
- Rules of engagement
- Firearms safety
- Terrain analysis
- Hand-to-hand combat
- Enemy tracking
- Vehicle maintenance
- Tactical communications
- Convoy security
- First aid proficiency
- Ambush planning
- Land navigation
- Physical fitness
- Camouflage techniques
- Military operations planning
- Urban warfare
- Combat lifesaving
- Marksmanship expertise
- Breaching techniques
Languages
English
Professional
Spanish
Professional
Timeline
11B Infantryman
US Army National Guard
09.2022 - Current
Customer Service Representative
Senture
07.2021 - Current
Electrician
Logans Electric
01.2021 - 07.2021
Customer Service Representative
Maximus
08.2020 - 01.2021
Security Officer
Allied Universal Security Services
03.2016 - 08.2020
Security Officer
Ace Security
07.2015 - 01.2016
High School Diploma -
Lopez Early College High School
IT - Computer
Apsu
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