Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for safety 1st, effective communication, conflict resolution, and driving continuous improvement initiatives.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Reliability Services Manager
POM Wonderful LLC.
06.2023 - Current
Maintained service records and documentation for operational efficiency.
Collaborated with team members to resolve customer concerns promptly.
Hired, trained and supervised team of service staff members to meet business goals.
Analyzed service reports to identify areas of improvement.
Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
KPI tracking on machine efficiency, technician schedules, conduct FMDS meetings.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Supported senior finance managers in strategic decision-making by providing detailed financial analysis.
Championed change management initiatives within finance departments during periods of organizational transformation.
Maintenance Supervisor
Wonderful Pistachios & Almonds
08.2017 - 06.2023
Supervised maintenance team to ensure timely completion of repair and upkeep tasks.
Implemented preventive maintenance schedules to enhance equipment reliability and longevity.
Conducted regular inspections to identify safety hazards and compliance issues.
Trained staff on proper use of tools, equipment, and safety protocols.
Coordinated with external vendors for specialized repairs and maintenance services.
Managed inventory of maintenance supplies, optimizing procurement processes for efficiency.
Developed standard operating procedures to improve workflow consistency across the team.
Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
Analyzed and identified equipment failure root causes and initiated correction actions.
Maintenance Lead
Wonderful Pistachios & Almonds
01.2016 - 08.2017
Led maintenance team in troubleshooting equipment failures and implementing effective repair solutions.
Developed preventive maintenance schedules to enhance operational efficiency and reduce downtime.
Improved overall facility safety with regular inspections and hazard identification initiatives.
Generated and completed work orders for repairs, maintenance, and component replacement.
Repaired and maintained both 3-phase and single-phase motors.
Conducted mechanical and electrical maintenance of factory equipment.
Used arc welding, tig welding and plasmas cutting equipment to repair metal structures, components, and manufacturing machinery.
Managed emergency repairs efficiently, minimizing disruptions to daily operations.
Promoted a culture of continuous improvement by encouraging employee suggestions and feedback.
Increased team productivity, managing schedules and delegating tasks to appropriate personnel.
Managed efficient teams of up to 8 employees.
Maintenance Mechanic
Wonderful Pistachios
01.2013 - 01.2016
Conducted routine inspections and maintenance on machinery to ensure operational efficiency.
Diagnosed mechanical issues using specialized tools and equipment to facilitate repairs.
Collaborated with team members to improve workflow processes and enhance overall productivity.
Trained junior mechanics on safety protocols and maintenance best practices to ensure compliance.
Analyzed equipment performance data to identify trends and recommend strategic upgrades or replacements.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Communicated effectively across departments regarding upcoming maintenance plans or urgent repairs needed, fostering a collaborative work environment.
Machine Operator
Wonderful Pistachios & Almonds
01.2012 - 01.2013
Operated machinery to produce high-quality products while adhering to safety protocols.
Monitored production line operations, ensuring efficiency and minimal downtime.
Trained and mentored new operators on equipment usage and safety standards.
Conducted routine maintenance checks on machinery to optimize performance.
Implemented quality control measures, maintaining product specifications consistently.
Set up and adjusted equipment and properly configured machines for daily operation.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.