Jose Joya
180 Wright Drive Lake In The Hills ,Illinois
Summary
Proven leader and strategic planner, adept in staff management and process improvement, with a track record of enhancing team productivity and customer satisfaction at Mmk Logistics. Skilled in training and mentoring, attention to detail, and safety protocols. Demonstrated ability to drive significant improvements, fostering a culture of excellence and teamwork.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor
Mmk Logistics
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
Chemical Operator
Henkel
09.2017 - 02.2024
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Calibrated chemical equipment to ensure optimal performance.
- Trained new employees on standard operating procedures, contributing to a well-prepared workforce.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
- Safely used various machinery and forklifts during chemical drumming operations.
- Operated lab equipment for chemical tests and verification of product quality against standards.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
Warehouse Picker
Medela
10.2017 - 09.2018
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Organized warehouse shelves and racks to maximize space utilization.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
Slitter Operator
Graphic Packaging International
05.2005 - 07.2017
- Contributed to continuous improvement initiatives through active participation in team meetings and offering suggestions based on experience as a Slitter Operator.
- Streamlined operations by routinely cleaning, lubricating, and maintaining slitter equipment to ensure optimal performance.
- Minimized downtime through efficient changeovers between jobs, optimizing workflow and productivity.
- Reduced material waste by closely monitoring machine performance and making necessary adjustments.
- Maximized material utilization by analyzing job specifications and selecting the appropriate tooling for each project.
- Increased workplace safety with strict adherence to company protocols and OSHA regulations.
- Demonstrated strong attention to detail in handling delicate materials while minimizing damage or waste during the slitting process.
- Increased order accuracy by diligently reviewing job orders before beginning the slitting process.
Education
Degree - Electrical Electronics And Technology
Lincoln College of Technology
Melrose Park, IL02-2025
High School Diploma -
Barrington High
Barrington, IL06-2002
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Team building
- Process improvement
- Schedule development
- Policy enforcement
- [Software] experience
- Waste reduction
- Safety protocols
- Teamwork and collaboration
- Basic mechanics
- Strong work ethic
- Equipment safety
- spanish fluency
- Forklift experience
- Tool maintenance
- Power tools
Accomplishments
- Achieved supervisor position by completing work with accuracy and efficiency.
- Supervised team of 18 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received OSHA 30 for successfully competed training .
Certification
- OSHA Certified
- First Aid Certification
- Forklift Certification
- CPR/AED Certification
- IL Driver's License
Languages
Spanish
Full Professional
Timeline
Supervisor
Mmk Logistics
08.2023 - Current
Warehouse Picker
Medela
10.2017 - 09.2018
Chemical Operator
Henkel
09.2017 - 02.2024
Slitter Operator
Graphic Packaging International
05.2005 - 07.2017
- OSHA Certified
- First Aid Certification
- Forklift Certification
- CPR/AED Certification
- IL Driver's License
Degree - Electrical Electronics And Technology
Lincoln College of Technology
High School Diploma -
Barrington High
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