Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jose Juan Espinoza

Phoenix,AZ

Summary

Sales professional with proven success in driving revenue growth and improving customer satisfaction. Expertise in building client relationships and executing effective sales strategies. Strong teamwork and adaptability contribute to consistent goal achievement in fast-paced environments. Proficient in communication, problem-solving, and time management.

Work History

Engagement Specialist

Monogram Health
Phoenix, AZ
  • Developed and managed content calendars to ensure consistent and relevant communication across all channels.
  • Met with potential customers to discuss services and establish new relationships.
  • Utilized CRM systems to track and manage customer interactions and feedback.

Sales Associate

Midway Chevrolet
Phoenix, AZ
  • Collaborated with management teams to develop innovative marketing strategies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Developed strong rapport with customers to drive repeat business.
  • Created scripts for outbound telemarketing campaigns and tracked results.

Telemarketing Representative

Expert auto glass and tint
Phoenix, Arizona
  • Utilized persuasive communication techniques during telephone interactions.
  • Conducted product demonstrations to potential customers.
  • Networked to build client base and promote products to new and existing clients.
  • Collaborated with cross-functional teams to develop targeted promotions.
  • Followed up on sales leads through outbound calling.
  • Resolved customer complaints in a timely manner.

Sales Associate

Metro by T-Mobile
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Provided accurate information about products, prices and services.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Humanities And Science Institute
432 E Southern Ave Phoenix
12-2024

Skills

  • Microsoft Word and Excel
  • CRM systems
  • Phone etiquette
  • Problem solving
  • Negotiation skills
  • Inventory management
  • Data privacy compliance
  • Customer service excellence
  • Sales strategies
  • Digital marketing techniques
  • Team collaboration
  • Protected health information management
  • Market research analysis
  • Effective communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Engagement Specialist

Monogram Health

Sales Associate

Midway Chevrolet

Telemarketing Representative

Expert auto glass and tint

Sales Associate

Metro by T-Mobile

High School Diploma -

Humanities And Science Institute

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