Jose Larios Salazar

• Assisted in the development of staff training materials focused on reptile care, leading to improved employee knowledge and confidence.
• Improved store sales by effectively recommending suitable products to meet customers'' specific needs.
• Developed strong relationships with suppliers, ensuring timely delivery of live animals and product inventory.
• Collaborated with management to create promotional events showcasing new reptile arrivals and related products.
• Resolved customer complaints regarding animal health or product quality, ensuring repeat business and positive word-of-mouth referrals.

Organized educational workshops for customers interested in learning about proper care for their pet reptiles.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Expanded customer base through targeted prospecting and networking efforts.

• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.

• Conducted thorough research on various reptile species to provide accurate information to both staff and customers.
• Monitored inventory levels and communicated with management regarding replenishment needs, avoiding stockouts or excess merchandise buildup.
• Provided excellent after-sales support, assisting customers with inquiries about their newly purchased pet or related products.
• Enhanced product displays, resulting in increased interest from customers and higher sales of reptile-related items.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Gathered and disposed of worksite debris to remove safety hazards.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
• Assisted with basic carpentry work such as installing wooden floors and crown molding.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.