Jose Leon
Pasadena,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. In addition, outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
Barista
Homeboy Industries
06.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed approximately 20+ incoming calls per day from customers
Dishwasher
Homeboy Industreis
04.2023 - 06.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
GED -
Lifeline Education Charter School
Compton, CA06.2005
Skills
- Up-Selling
- Food Preparation
- Ordering Procedures
- Opening and Closing Duties
- Espresso Machine Operation
- POS Systems
- Beverage Preparation
- Menu Memorization
- Table Bussing
- Food Running
- Team Player
- Team Leadership
- Adaptive and Creative
Accomplishments
- Served individually made coffee drinks to over 250+ customers daily.
- Won most exceptional worker in 2023.
- Memorized ingredients and recipes for 10+ specialty drinks.
Languages
Spanish
Native or Bilingual
Timeline
Barista
Homeboy Industries
06.2023 - Current
Dishwasher
Homeboy Industreis
04.2023 - 06.2023
GED -
Lifeline Education Charter School