Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Leon

Salinas,CA

Summary

Proven leader and strategic planner at D'Arrigo Bros, adept in operations management and staff development. Enhanced team productivity and customer satisfaction through innovative workflow solutions and effective staff training. Skilled in inventory control and employee motivation, achieving significant improvements in efficiency and team performance. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

15
15
years of professional experience

Work History

Supervisor

D'Arrigo Brothers
06.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Dispatch Assistant

D'Arrigo Bros
05.2015 - 06.2018
  • Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
  • Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
  • Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
  • Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
  • Assisted in reducing response times for urgent requests through prioritizing tasks and coordinating resources effectively.
  • Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
  • Provided administrative support to the dispatch team, including maintaining organized documentation systems for easy reference.
  • Assisted in staff training initiatives, sharing best practices with new hires and reinforcing key skills among existing team members.
  • Increased customer satisfaction by providing clear and concise information on deliveries and expected arrival times.

Receiver

D'Arrigo Bros
05.2013 - 06.2015
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Established strong relationships with vendors, leading to improved order accuracy and delivery times.

Machine Operator

D'Arrigo Bros
03.2010 - 05.2013
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Education

No Degree -

Alisal High
Salinas CA
06.2008

Skills

Training and mentoring

Goal-Oriented

Staff Management

Employee Motivation

Strategic Planning

Inventory Control

Staff Discipline

Operations Management

Schedule development

Inventory Oversight

Staff Development

Policy Enforcement

Timeline

Supervisor

D'Arrigo Brothers
06.2019 - Current

Dispatch Assistant

D'Arrigo Bros
05.2015 - 06.2018

Receiver

D'Arrigo Bros
05.2013 - 06.2015

Machine Operator

D'Arrigo Bros
03.2010 - 05.2013

No Degree -

Alisal High

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Jose Leon