- Jiu-Jitsu - Dedicated to regular training and competitions, improving both physical and mental resilience
- Fitness - Passionate about maintaining an active lifestyle through weightlifting and endurance training
- Financial Literacy - Interested in personal finance, investing, and economic trends
JOSE LEON
Brownsville,TX
Summary
As a junior in college majoring in Information Systems/Business and an active member of ASOC, I bring a solid foundation in both technology and business. With a commendable 3.8 GPA and a background as a student athlete in high school, I am no stranger to dedication and hard work. I am patient, possess excellent time management skills, and have strong communication abilities. I am eager to apply my diverse skills and experiences to any challenge that comes my way.
Overview
4
4
years of professional experience
Work History
Sales Associate
IBC Bank
07.2024 - Current
- Deliver the IBC Experience by providing efficient, accurate, and friendly financial services.
- Establish and maintain strong customer relationships by identifying financial needs and recommending suitable bank products and services.
- Assist customers with account-related requests, including opening and closing accounts, processing transfers, updating contact information, and resolving inquiries.
- Utilize the Horizon banking system to log and update customer interactions, ensuring accurate record-keeping.
- Support the International Officer with loan collections, overdraft management, clearing exceptions, and handling dormant accounts.
- Assist in the origination and servicing of deposit accounts and loans, gathering required documentation to comply with bank policies and regulations.
- Work closely with a Commercial Sales Associate II and Commercial Lending Officer to manage and service loan and deposit portfolios.
- Promote financial literacy and enhance customer satisfaction by offering additional banking services through the Referral Program.
- Maintain strict confidentiality when handling customer information.
- Participate in company meetings, community outreach events, and other bank initiatives.
- Contributed to the branch’s success by helping meet monthly account quotas, driving new customer acquisitions, and ensuring consistent performance in sales and service goals.
Customer Service Representative
Sonny's Beach Service
06.2022 - 08.2023
- Assisted customers with rentals and reservations, ensuring a positive and enjoyable experience
- Managed transactions and handled customer inquiries efficiently
- Maintained the cleanliness and organization of beach equipment and facilities
- Streamlined equipment allocation, boosting customer satisfaction and turnaround
- Implemented a tracking system for reservation accuracy and faster service.
Car Washer/Detailer
Toyota
02.2021 - 06.2021
- Ensured the presentation and cleanliness of vehicles on display
- Drove cars through the car wash and detailed them to maintain a high standard of appearance
- Managed time efficiently to meet the demands of a busy dealership.
Education
Bachelor of Science in Information Systems/Business -
UTRGV
Brownsville, Texas06.2026
High School Diploma -
Hanna High School
Brownsville, TX06.2022
Skills
- Technical Skills: Java, Python, SQL, Tableau, Excel (PivotTables, Data Visualization), QuickBooks
- Banking & Finance: Customer service, financial transactions, account management, sales, loan servicing, wire transfers, regulatory compliance
- Business Applications: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Banking Software (Horizon)
- Soft Skills: Communication, teamwork, problem-solving, adaptability, attention to detail, leadership, time management
- Sales & Customer Relations: Relationship building, cross-selling banking products, customer retention strategies, conflict resolution
- Bilingual: English & Spanish
Interests
Timeline
Sales Associate
IBC Bank
07.2024 - Current
Customer Service Representative
Sonny's Beach Service
06.2022 - 08.2023
Car Washer/Detailer
Toyota
02.2021 - 06.2021
High School Diploma -
Hanna High School
Bachelor of Science in Information Systems/Business -
UTRGV
Similar Profiles
Britany CantuBritany Cantu
Teller at IBC BankTeller at IBC Bank
Carlos MendozaCarlos Mendoza
Teller Supervisor at IBC BankTeller Supervisor at IBC Bank
KADY S. IRIZARRY BONNETKADY S. IRIZARRY BONNET
Sales Associate at IBC BankSales Associate at IBC Bank