JOSE L. FERNANDEZ
Miami,FL
Summary
Experienced and dynamic F&B professional, with knowledge of managing all aspects of a food and beverage operation, menu development expertise, floor planning and customer relations. Currently seeking a F & B Manager role that allows advancement by bringing 20+ years of experience in managing the daily operations of the fast-paced Food and Beverage environment in the hotel, restaurant, and entertainment industries. I am an effective motivator and trainer; dedicated to quality results through continuous improvement.
Overview
23
23
years of professional experience
Work History
Catering Senior Captain
Compass Group University of Miami
03.2022 - Current
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Met with event director to discuss event details, timelines and specific equipment that would be required.
- Kept guest areas clean, removing trash and dirty dishes.
FOOD AND BEVERAGE MANAGER
Nautilus Hotel by Arlo
12.2019 - 03.2020
- Prepared all food and beverages as per policies and procedures
- Maintained neat and clean work area at all times
- Developed strategies to achieve all financial objectives
- Responsible of the operation of restaurant, room service, pool and beach outlets and all Banquets Events
- Coordinated with food and beverage staff for special high level events
- Monitored performance of all team members
- Correctly calculated inventor and ordered appropriate supplies
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
FOOD AND BEVERAGE MANAGER
The Palms Hotel & Spa
01.2015 - 07.2016
- Prepared all food and beverages as per policies and procedures
- Maintained neat and clean work area at all times
- Developed strategies to achieve all financial objectives
- Responsible of the operation of restaurant, room service, mini bars, pool and beach outlets
- Coordinated with food and beverage staff for special high level events
- Monitored performance of all team members
- Correctly calculated inventor and ordered appropriate supplies
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
BANQUET CAPTAIN
Westin Colonnade
03.2008 - 12.2014
- Managed a 24-thousand square foot conference space
- Established and maintained vendor partnerships
- Supported and maintained contact with kitchen staff, management, serving staff and customers
- Certified TIPS trainer
- Scheduled staff hours and assigned duties
- Trained new employees by providing knowledge of specific standards and polices
- Met contacts and verified BEO's, special needs and event itineraries
- Balanced cash receipts
RESTAURANT SUPERVISOR
Westin Colonnade
02.2006 - 03.2008
- Exceeded company's train the trainer certificate program
- Provided administrative support for the Director and Assistant Executive
- Managed all storage supplies
- Assisted with managing liquor control at an average of 16%
BARTENDER/BAR MANAGER
Las Culebrinas in the Grove
09.2001 - 02.2006
- Creating client relationship to focus repeat business
- Developing new bar promotions
- Monitoring inventory and placing orders
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Skills
- Strong work ethic
- Passion for customer satisfaction
- Team Leadership
- Results oriented
- Service oriented
- Knowledge on all liquor
- Thrives under pressure
- Effective multi-tasker
- Inventory management
- Microsoft Office and MAC OS X Applications
- Delphi
- Micros
- MS Office Suite
- Access
- Excel
- PowerPoint
- Word
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Catering Senior Captain
Compass Group University of Miami
03.2022 - Current
FOOD AND BEVERAGE MANAGER
Nautilus Hotel by Arlo
12.2019 - 03.2020
FOOD AND BEVERAGE MANAGER
The Palms Hotel & Spa
01.2015 - 07.2016
BANQUET CAPTAIN
Westin Colonnade
03.2008 - 12.2014
RESTAURANT SUPERVISOR
Westin Colonnade
02.2006 - 03.2008
BARTENDER/BAR MANAGER
Las Culebrinas in the Grove
09.2001 - 02.2006
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