U.S Airman veteran and collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
Steiner Greene & Feiner
Miami, FL
01.2023 - Current
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Restocked supplies and submitted purchase orders to maintain stock levels.
Warranty Administrator
South Motors BMW
Miami, FL
01.2021 - 01.2023
Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
Processed claim paperwork and followed up on missing information to complete processing.
Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
Patient Care Coordinator
Center Urgent Care
Manhattan, NY
06.2019 - 12.2021
Flow monitor checking patients with or without appointments at Yeshiva University.
Booking appointments for 2nd doses
Administered vaccination and drawing vaccination for patients.
Maintained confidentiality of patient data and condition to safeguard health information.
Aviation Resource Manager
U.S. Air Force Active Duty
Goldston, NC
12.2017 - 05.2019
Direct and organize aircrew and parachutist resource activities - Operate functions related to scheduling, standardization and evaluation, flying and ground training, aviation flight records, parachutist jump records and squadron operations
Review aviation mission reports for accuracy and initiate actions to support any policies and procedures
Filing aircrew training folders, hours and accommodations
Rank of Airman First Class.
Assistant Manager
Genuine Foods
Brooklyn, NY
02.2012 - 12.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.