Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jose Lopez

San Diego,CA

Summary

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.

Overview

9
9
years of professional experience

Work History

Senior Recruiter

Marble Law
05.2021 - 11.2023
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Streamlined recruitment processes for increased efficiency and improved candidate experience.
  • Implemented innovative recruiting techniques to attract top talent in a competitive market.
  • Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
  • Leveraged advanced search techniques and Boolean logic to effectively source passive candidates from various online platforms.

Legal Intake Specialist

Marble Law
04.2020 - 05.2021
  • Improved client satisfaction by efficiently conducting legal intakes and gathering relevant information for attorneys.
  • Enhanced case management through detailed documentation of client interactions and timely communication with legal team members.
  • Streamlined intake processes by implementing a standardized questionnaire for potential clients, increasing efficiency and consistency in information gathering.
  • Increased attorney productivity by pre-screening potential clients and determining eligibility for services based on specific criteria.
  • Collaborated with attorneys to ensure thorough understanding of case details and proper allocation of resources.
  • Provided exceptional customer service while maintaining confidentiality and protecting sensitive client information during intake interviews.

Head of Core Programs

Puls
01.2020 - 03.2020
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.
  • Led cross-functional teams to achieve company goals, fostering collaboration and communication.
  • Reduced operational costs through effective budget management and cost-saving strategies.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.

Technician Engagement Lead

Puls
11.2017 - 12.2019
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
  • Analyzed data to identify trends and issues, creating actionable insights for continuous improvement initiatives.


Customer Service Manager

Puls
09.2014 - 11.2017
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.

Education

High School Diploma -

Sweetwater High School
National City, CA
06.2014

Skills

  • Applicant Tracking Systems
  • Candidate Sourcing
  • Collaborative Teamwork
  • Salesforce Expertise
  • Candidate Vetting
  • Creative Problem Solving

Accomplishments

  • Managed up to 1000 technician professionals located in over 30 states.
  • Was the first employee in a Start up company that received over 100 million in funding.
  • Assisted in one of the biggest partnerships the company had by attending meeting with executives from Walmart and provided detailed explanation of how we ran our technician community.


Timeline

Senior Recruiter

Marble Law
05.2021 - 11.2023

Legal Intake Specialist

Marble Law
04.2020 - 05.2021

Head of Core Programs

Puls
01.2020 - 03.2020

Technician Engagement Lead

Puls
11.2017 - 12.2019

Customer Service Manager

Puls
09.2014 - 11.2017

High School Diploma -

Sweetwater High School

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Jose Lopez