Jose Lopez
Farmersville,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Fleet Coordinator/Service Manager
MSG LEASING/VILHAUER
11.2014 - 05.2024
- Supervised maintenance team and effectively delegated assignments to optimize processes. Over saw five managers and 50 employees
- Maintain maintenance on a fleet of 400 plus includes heavy equipment and over the road trucks.
- Effectively manage the daily dispatching of 10 plus field mechanics
- Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
- Collaborated with ownership to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
- Improved fleet efficiency by implementing preventive maintenance schedules and coordinating timely repairs.
- Ensured compliance with safety regulations by conducting regular inspections and addressing issues promptly.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Preventative Maintenance Supervisor
B&R Equipment
12.2012 - 11.2014
- Enhanced equipment lifespan by implementing comprehensive preventative maintenance strategies.
- Supervised team of Pm techs to complete work on time and to company standards.
- Called customers to coordinate schedules and set appointments.
- Maintain filter stock and fluid stock. Order as needed.
- Strengthened client trust and loyalty by maintaining a professional demeanor and staying current with industry best practices.
- Kept up-to-date records of work performed on each piece of equipment, facilitating accurate tracking of completed services and future needs assessment for clients'' equipment.
Parts Manager
B&R Equipment
10.2010 - 12.2012
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Senior Service Writer
Rodman Llc
06.2008 - 10.2010
- Dispatch Mechanics at all 3 of our locations. Dfw, Austin, and San antonio
- Maintain a fleet of 1600 pieces across Texas
- Travel to jobsites and facilities across Texas to over see them on the service side.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Communicate with Job supervisors on repairs and give them a estimate when repair will be completed
- Managed high volumes of service orders while maintaining accuracy, organization, and timeliness.
- Trained new employees on company processes and procedures to ensure seamless integration into the team.
- Logged work orders and change orders into [Software] database to track job status.
Parts Specialist
Rodman Llc
09.2007 - 06.2008
- Issued parts to technicians to complete repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Dispatch 3 parts runners to deliver parts to mechanics in the field or to the shops.
- Look up parts for mechanics. Cat,John Deere, and Kubota.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
Parts Delivery Driver
Rodman Llc
12.2005 - 09.2007
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
- Pulled multiple type of trailers. 40ft was the longest
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
Skills
- Team Leadership Qualities
- Fleet Management Expertise
- Organizational abilities
- Time management mastery
- Conflict resolution techniques
- Budgeting and Financial Skills
- Positive Attitude
- Attention to Detail
- Decision-Making
- Scheduling and Dispatching
- Fleet Management
- Cost Control
Timeline
Fleet Coordinator/Service Manager
MSG LEASING/VILHAUER
11.2014 - 05.2024
Preventative Maintenance Supervisor
B&R Equipment
12.2012 - 11.2014
Parts Manager
B&R Equipment
10.2010 - 12.2012
Senior Service Writer
Rodman Llc
06.2008 - 10.2010
Parts Specialist
Rodman Llc
09.2007 - 06.2008
Parts Delivery Driver
Rodman Llc
12.2005 - 09.2007
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