Jose Lopez
Kingsburg,CA
Summary
Dynamic leader with proven expertise in field operations and team leadership, honed at Meras Water Solutions and the Tulare County Sheriff's Department. Excelled in fostering client relationships and driving team success through strategic decision-making and effective training. Achieved significant efficiency improvements and revenue growth by leveraging skills in negotiation and sales coaching.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ag Field Service Manager
Meras Water Solutions
05.2016 - 05.2024
- Led team of up to 15 service technicians, install technicians, and food safety technicians in field activities.
- Streamlined field operations for improved efficiency and reduced response times.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced equipment downtime by implementing proactive maintenance plans and schedules.
- Developed comprehensive training programs, ensuring optimal employee performance.
- Monitored service metrics, identifying trends for continuous process improvement initiatives.
- Led team in achieving revenue targets through upselling services and expanding client base.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Managed team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
- Managed accounts and meet with customers to grow company across California and Arizona
Sheriff Deputy Officer
Tulare County Sheriff's Department
03.2010 - 05.2016
- Maintained high levels of officer safety by enforcing strict adherence to protocols during high-risk situations and incidents.
- Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
- Prepared, processed, and transmitted various reports.
- Managed disciplinary processes to uphold professional standards while ensuring fair treatment for all inmates.
- Led routine inspections of facilities to ensure proper maintenance, security measures were upheld.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Conducted detailed investigations, gathering essential evidence to support legal proceedings.
- Observed jail and inmate activity to maintain order and safety of 80 -120 inmates and guards.
Education
Associate of Arts - General Studies
Reedley College
Reedley, CASkills
- Field Operations
- Client Relationships
- Team Leadership
- Decision-Making
- Hiring and Training
- Negotiation and Conflict Resolution
- Schedule Coordination
- Remote Team Management
- Strategy Development
- Sales Coaching
Certification
- CPR
- Hazwapper
- CDL - C (hazmat)
Giving back
I have been involved in sports since I was a child and I can remember my youth coaches having a positive influence on my life, I still keep in contact with most of my coaches to this day. I feel as a coach you can influence a young athlete on the field but also off of it as well, so I hope I can be a positive role model to these athletes as well. And it's really cool to see a young athlete reach there goals in there athletics.
Languages
Spanish
Limited Working
Timeline
Ag Field Service Manager
Meras Water Solutions
05.2016 - 05.2024
Sheriff Deputy Officer
Tulare County Sheriff's Department
03.2010 - 05.2016
Associate of Arts - General Studies
Reedley College
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