Jose Lozano-Ruiz
Clarksville,TN
Summary
Human Resources and Employee Relations professional with 10 years of leadership experience supporting U.S. Army Special Forces operations. Proven expertise in investigations, policy enforcement, corrective action, and advising senior leaders in high-accountability environments. Trusted to manage sensitive personnel matters with discretion, professionalism, and compliance.
Overview
10
10
years of professional experience
Work History
Staff & Operations Manager
United States Army
Clarksville, TN
07.2016 - Current
- Provided employee relations and performance management advisement to senior leaders overseeing a 40+ employee organization operating in a high-accountability, regulated environment, ensuring compliance with internal policy and external standards.
- Led end-to-end workplace investigations, including fact-finding, documentation, and recommendations, delivering defensible outcomes aligned with organizational policy and risk management requirements.
- Implemented structured counseling and corrective action processes that resulted in a 30% reduction in repeat employee conduct issues, improving overall workforce effectiveness and accountability.
- Functioned as the primary Employee Relations advisor, addressing sensitive employee issues and grievances while balancing organizational needs with employee well-being.
Education
BBA - Human Resources Management
University of Maryland Global Campus
Hyattsville, MD07-2027
Skills
- Top Secret with Sensitive Compartmented Information Clearance
- Senior Operations Manager
- Customer service
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Project management
- Operations oversight
Languages
Spanish
Full Professional
Timeline
Staff & Operations Manager
United States Army
07.2016 - Current
BBA - Human Resources Management
University of Maryland Global Campus