Jose Lugo
Merced,CA
Summary
Professional truck driving expert prepared for this role with focus on delivering results and maintaining high standards. Strong collaboration skills and adaptability ensure seamless teamwork and reliability. Expertise in route planning, vehicle maintenance, and safety compliance. Known for dependability, flexibility, and results-driven approach.
Overview
47
47
years of professional experience
Work History
Uber and Lyft Driver
Lyft And Uber
01.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Owner/Operator Truck Driver
California Auto Group
01.1998 - 01.2003
- Implemented a customer feedback system to gather valuable insights that informed improvements in service quality and overall shop performance.
- Managed daily operations, ensuring a smooth workflow and timely completion of repairs for customers.
- Established a positive work culture by promoting teamwork, open communication, and recognizing employee achievements.
- Optimized scheduling processes to maximize efficiency in completing repairs while maintaining high levels of quality workmanship.
- Improved customer satisfaction by implementing efficient repair processes and high-quality service standards.
- Conducted regular performance evaluations for employees, providing constructive feedback to support growth and development.
- Reduced overhead costs by negotiating better rates with suppliers and implementing cost-saving measures in daily operations.
- Developed long-term relationships with insurance companies to streamline the claims process and improve customer satisfaction.
- Participated in industry trade shows and conferences to network with other professionals, share best practices, and stay informed about emerging trends.
- Ensured compliance with industry regulations by staying informed about changes in laws and updating company policies accordingly.
Matos Towing
01.1994 - 01.1996
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Detail Specialist
Advance Auto Detail
02.1978 - 01.1986
- Autobody, Repair, and paint cars
- Assisted in inventory management by tracking product usage and replenishing supplies as needed.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
- Implemented eco-friendly practices to reduce water consumption during wash processes.
- Delivered outstanding results under pressure; consistently meeting tight deadlines without compromising quality.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Restored headlights to improve visibility and enhance the overall look of vehicles.
- Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Improved overall efficiency within the team by sharing knowledge on advanced detailing techniques.
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
Education
Merced College -
Merced College
06.2008
High School -
Yerba Buena High School
06.1983
Skills
- Assist executive
- Adaptability
- Learning
- Management
- Mechanically Inclined
Timeline
Uber and Lyft Driver
Lyft And Uber
01.2018 - Current
Owner/Operator Truck Driver
California Auto Group
01.1998 - 01.2003
Matos Towing
01.1994 - 01.1996
Detail Specialist
Advance Auto Detail
02.1978 - 01.1986
High School -
Yerba Buena High School
Merced College -
Merced College
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