JOSE LUIS GUTIERREZ JR.
Compton,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Warehouse Manager/Box Truck Driver
DISTRIBUTION BY AIR
07.2021 - 07.2024
- Pick and pack orders requested by many customers in the states.
- Worked well in a team setting, providing support and guidance.
- Received ocean containers arriving from other countries, check packing slip on product being correct, verify all parts came in good condition.
- Driving 26ft bobtail picking up customer products as well, delivering products.
- Inventory done every 6 months on all products in the warehouse.
- Replace and repair pallets that need work, use shrink wrap machines, and strapping machines to get pallets secured and shipped.
- Getting serial numbers from every single product requested by the customer.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated , friendliness and willingness to help wherever needed.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
Operations Manager
ONTRAC
12.2007 - 01.2021
- Began working as a sorter for approximately 2007-2008
- Promoted to Team lead Preload Operations 2008
- I transferred to the PHX facility as PM Lead in 2012
- I got promoted to PM Operations Manager in PHX 2012
- Transferred to VNS as PM Operations Manager in California December 2014
- Promoted to AM Operations Manager in summer of 2016 at VNS
- VNS facility was shut down in July 2019
- Was the only employee kept from that building and moved to the Burbank facility in August 2019
- I was promoted to the Preload Manager in Burbank
- It had 80 employees to overlook was the 3rd biggest building in the company until April 2020
- In May 2020 I transferred to the LAX facility ran Preload manager until January 2021
- In all buildings I managed PNL cost of the building, negotiations between vendors and promoting employees within the company
- Reviewed emails daily on past and current inquiries in process
- Generated various mandated facility reports
- Communicated the logistics with vendors based on acquired accounts and specific service requirements
- Worked closely with vendors to reach terminal goals, successful delivery service, and commitment to delivery completion
- Answered phone calls, assisted customers as needed with various accounts handled at the terminal level
- Managed correspondences to the customers/accounts for the terminal
- Assisted particularly, with some of the top accounts our company has maintained
- Tracked and traced missing freight
- Follow up correspondences are made with customer questions, concerns, and provided with periodic updates
- Performed daily courtesy calls to customers to advise the arrival of their freight into our facility
- Maintained a professional team to ensure the best quality of customer service would be provided to our customers
- Assisted and trained other employees to adhere to customers' requests and SOP pertaining to the particular accounts
- Supervised a team of Customer Service Representatives who handle the various accounts for the company
- Assisted in creating procedures that provided timely assistance and updates for our customers
- Directed employees to assist where help was needed, when employees were out of the office
- Utilized forklift to unload incoming and outgoing products
- Compartmentalized product as needed in the facility
- Osha Certified
- Maintained the facility under budget as needed, considering employee hours, cutting down on overtime, etc
Head Tech
CHUCK E CHEESE
03.2005 - 03.2011
- Company Overview: HEAD TECH
- Reported to work when scheduled and in a timely manner
- Maintaining Kitchen equipment
- Upkeep with weekly maintenance in the facilities
- Updating software for the facilities
- Placed orders for necessary parts
- Maintained a clean and safe environment for customers, colleagues, and myself
- Maintained facility under budget as needed
- Assisted in creating procedures that provided timely assistance for customers
- Directed employees to assist where help was needed, when employees were on PTO
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Lab Driver / Lab Tech
WEST COAST CLINICAL LABS
06.2008 - 06.2009
- Provided Data Entry to complete orders with information pertaining to customers' orders
- Answered phone calls for customers and assisted as needed
- Assisted customers in person or on the phone to provide order updates
- Drove to specific locations as needed to pick up biological specimens
- Delivered customer orders timely for products ordered
- Worked daily to my full potential with little to no supervision
Warehouse Associate
CRENSHAW WHOLESALE ELECTRIC
04.2005 - 01.2006
- Provided Data Entry to complete orders with information pertaining to customers' orders
- Entered specific details and information that pertain to deliveries
- Matched up Bill of Ladings from customers with Bill of Ladings created in our system to verify accuracy
- Sorted Bill of Ladings from customer to final destinations to be routed via truck or air timely and according to customer's quoted cost
- Assisted with one of the major business accounts for the company and ensured their details for delivery were relayed to our delivery office for completion
- Utilized forklift to unload incoming and outgoing products
- Compartmentalized product as needed in the facility
Education
General business -
EL CAMINO COLLEGE
Torrance, CA01.2008
High School Diploma -
LEUZINGER HIGH SCHOOL
Lawndale, CA01.2005
Skills
- Computer literate
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Web savvy
- Bilingual in Spanish and English
- Punctual
- Responsible
- Detail oriented
- Hard working
- Adaptable
- Improvisation
- Multi-tasking
- Teamwork
- Ability to work independently
- Prioritization
- Social skills
- Positive attitude
- Landscaping
- Lawn mower operation
- Weed wacker operation
- Chainsaw operation
- Driving bobtails
- Yard goat operation
- Forklift Operations
- Heavy Lifting
- Safety standards
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Manager/Box Truck Driver
DISTRIBUTION BY AIR
07.2021 - 07.2024
Lab Driver / Lab Tech
WEST COAST CLINICAL LABS
06.2008 - 06.2009
Operations Manager
ONTRAC
12.2007 - 01.2021
Warehouse Associate
CRENSHAW WHOLESALE ELECTRIC
04.2005 - 01.2006
Head Tech
CHUCK E CHEESE
03.2005 - 03.2011
High School Diploma -
LEUZINGER HIGH SCHOOL
General business -
EL CAMINO COLLEGE
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