Jose Machado
Whittier,CA
Summary
Driven professional with a robust background as a Technician at Velocity and Security Officer at Securitas Security Services USA. Excelled in equipment troubleshooting and customer relations, enhancing system efficiency and client satisfaction. Skilled in attention to detail and multitasking, achieving significant improvements in safety and operational performance.
Overview
8
8
years of professional experience
Work History
Technician
Velocity
01.2019 - 07.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical components.
- Run cable through out the facility
- Punch down cable
Security Officer
Securitas Security Services USA
10.2016 - 12.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
Diploma -
California High School
Whittier, CA08.2014
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Deadline-oriented
- OSHA Compliance
- Team Training
- Safety Equipment
- Electrical repair
- Issue Resolution
- Assembly and production
- Hardware Installation
- Document Preparation
- Information tracking
- Component Replacement
- Tool retrieval
- Minor Carpentry
- Following safety practices
- Equipment Installation
- Equipment Troubleshooting
- Customer Relations
- System repairs
- Worksite preparation
- Tool Installation and Alignment
Languages
Spanish
Native or Bilingual
Timeline
Technician
Velocity
01.2019 - 07.2024
Security Officer
Securitas Security Services USA
10.2016 - 12.2018
Diploma -
California High School