Summary
Overview
Work History
Education
Skills
Timeline
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JOSE MAGDALENO

Bloomington,NY

Summary

To obtain a challenging and rewarding growth-oriented position, which will utilize my customer service skills and the opportunity to meet challenges of your company.

Overview

29
29
years of professional experience

Work History

Transportation Coordinator

Nina Footwear
01.2001 - Current
  • Manage a team of two service representative
  • Serve as a liaison between management and our customers
  • Verify that daily orders are shipped, billed, and invoiced
  • Cooperate with management to improve our company efficiency and accuracy
  • Enter customer routing in too our shipping records
  • Submit daily shipments in Transportation Management System.

Billing Coordinator and Customer Service Representative

DSL customer Service
10.1997 - 01.2001
  • Responsible for ensuring all shipments were shipped as scheduled
  • Confirm that all customer inquiries were resolved, all open order were accounted for, and that inbound billing is paid
  • Consolidated completed work orders, verify purchase orders, and invoice outbound shipments on the NINA management system.

Warehouse worker

The National Warehouse
09.1996 - 10.1997
  • Verified that all orders were correct and completed
  • Responsible for loading and off-loading merchandise
  • Labeled all orders properly to minimize shipment errors.

Part time Mail Clerk

U.S. Postal Service
11.1995 - 03.1996
  • Fulfilled various customer service related functions
  • Answered all customer service inquiries in-person or via phone
  • Completed general office duties as needed
  • Delivered mail.

Education

High School Diploma - General

Roosevelt High School
Los Angeles, CA

Skills

  • Fluent in spoken Spanish
  • Extensive customer service
  • Working knowledge TMS
  • Supervising experience

Timeline

Transportation Coordinator

Nina Footwear
01.2001 - Current

Billing Coordinator and Customer Service Representative

DSL customer Service
10.1997 - 01.2001

Warehouse worker

The National Warehouse
09.1996 - 10.1997

Part time Mail Clerk

U.S. Postal Service
11.1995 - 03.1996

High School Diploma - General

Roosevelt High School

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JOSE MAGDALENO