Jose maidana galvan
Plumber
Germantown,Maryland
Summary
Dynamic Plumbing Service Technician with a proven track record at J M Plumbing & Heating, excelling in gas line work and sewer line inspection. Recognized for enhancing customer satisfaction through effective communication and efficient service delivery, while continuously expanding expertise in backflow prevention and water heater servicing.
Experienced with diagnosing and repairing wide range of plumbing issues, ensuring optimal system performance. Uses critical thinking and technical skills to identify and resolve problems quickly and efficiently. Strong understanding of safety protocols and industry standards, ensuring compliance and quality in all tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician
J M Plumbing & Heating
01.2015 - Current
- Diagnosed plumbing issues to identify root causes and determine effective solutions.
- Installed, maintained, and repaired various plumbing systems in residential and commercial settings.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Trained junior technicians on proper techniques and safety protocols for plumbing service calls.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Continually expanded professional knowledge and skills by attending industry workshops, conferences, and trade shows.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Installed, repaired and maintained water, gas and sewer systems.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Inspected sewers and piping systems to assess quality and condition.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Increased customer satisfaction by providing efficient and professional plumbing services.
Education
High School Diploma -
Carlos Pellegrini
Buenos Aires, ARGENTINA.Skills
- Strong communication skills
- Gas line work
- Continuous learning mindset
- Sewer line inspection
- Water heater servicing
- Drain cleaning proficiency
- Backflow prevention expertise
- Pressure regulator adjustment
- Video camera inspection
- Pipe soldering techniques
- Pipe installation
Certification
Vocational Training center ( U.O,C,R.A) Plumber Technician August 1992.
Professional Development Center. Plumbing Course. April 2003 City of Wheaton Maryland.
Wardflex Installation training Session August 2006.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Plumbing Service Technician
J M Plumbing & Heating
01.2015 - Current
High School Diploma -
Carlos Pellegrini