Jose Male
Houston,TX
Summary
Dynamic, Bilingual and performance-driven business professional with high integrity, strong work ethic and great leadership skills.
Always focusing on people first. Meticulous and resourceful Business Leader with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and solved staffing problems always adapting to business evolution.
Overview
21
21
years of professional experience
Work History
Chief Operating Officer
KK Corp Subway
01.2023 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Vice President of Operations
The Rajabali Group
01.2021 - 01.2023
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations of 166 Dunkin Donuts.
- Acquired a total of 85 stores including 9 Great Openings and 17 Successful remodels.
- Streamlined operations by identifying inefficiencies and implementing new ideas based on new generation and inovation.
Director of Operations
Taco Bell
05.2014 - 12.2020
- Oversaw daily operations of 92 Taco Bell stores with YOY overall positive in sales and transactions.
- Successfully collaboration with HR and Hiring managers to staff stores with new and fresh ideas attracting new generations.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Developed, maintained and deepened strategic partnerships with agencies, vendors and Brand leaders.
- Open a total of 17 new stores.
- Motivated and supported field workers completing work to increase work quality and team productivity.
Market Coach - Director of Operations
SONIC DRIVE IN
02.2009 - 04.2014
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Coordinated work across departments to keep teams on track with company goals.
- Collaborated with various departments to identify operational challenges and plan corrective actions.
Director of Operations
McAllister's Deli
05.2004 - 01.2009
- Motivated and supported field workers completing work to increase work quality and team productivity.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Education
MBA - Organizational Leadership
University of Phoenix
Tempe, AZ05.2005
Skills
- Leadership training
- Operations oversight
- Financial controls implementation
- Capital improvement planning
- Customer retention
- Performance improvements
- Employee development
Accomplishments
Subway Franchise of the year 2023-2024.
Dunkin Award S4G 2022.
Golden Bell Winner 2018, 2019, 2020.
Sales Changer of the Year 2013.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Member, Houston Volunteers (2017-pesent)
Timeline
Chief Operating Officer
KK Corp Subway
01.2023 - Current
Vice President of Operations
The Rajabali Group
01.2021 - 01.2023
Director of Operations
Taco Bell
05.2014 - 12.2020
Market Coach - Director of Operations
SONIC DRIVE IN
02.2009 - 04.2014
Director of Operations
McAllister's Deli
05.2004 - 01.2009
MBA - Organizational Leadership
University of Phoenix
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