Jose Manzanares
Los Angeles,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
07.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Retail Sales Associate
Banana Republic, Gap
06.2021 - 10.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Student Mentor and Teacher Assisstant
Los Angeles Unified School District, LAUSD
06.2020 - 07.2020
- Improved student satisfaction by providing personalized academic support and guidance.
- Enhanced overall student performance through consistent monitoring of progress and tailored improvement strategies.
- Developed individualized learning plans for students to address their unique needs and goals.
- Fostered a supportive learning environment by proactively addressing students'' concerns and challenges.
- Assisted in the development of effective study habits, leading to increased test scores and higher grades.
Education
Bachelor of Science - Aviation
California Baptist University
Riverside, CA06.2026
High School Diploma -
Los Angeles High School Of The Arts
Los Angeles, CA06.2022
Skills
- Dispatch Communication
- Community Relations
- Customer Support
- Loyalty Program Promotion
Certification
Private Pilot
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Delivery Driver
Uber Eats
07.2023 - Current
Retail Sales Associate
Banana Republic, Gap
06.2021 - 10.2023
Student Mentor and Teacher Assisstant
Los Angeles Unified School District, LAUSD
06.2020 - 07.2020
Bachelor of Science - Aviation
California Baptist University
High School Diploma -
Los Angeles High School Of The Arts
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