Jose Manzo
Spokane,WA
Summary
Hardworking and dependable Amazon associate with 8 months of experience in a fast-paced sortation warehouse environment. Experienced in package sorting and cross-trained in Water Spider, Cart Wrangler, and Shuttle Land processes. Proven ability to take ownership of responsibilities, work independently, adapt to changing operational needs, and learn new processes. Previous management experience includes training new employees, opening and closing operations, coordinating daily responsibilities, and providing excellent customer service. Currently pursuing a Bachelor’s degree in Construction Management at Eastern Washington University. Seeking to apply strong leadership, operational knowledge, work ethic, and commitment to continuous learning as an Amazon Process Assistant.
Overview
1
1
Language
5
5
years of professional experience
Work History
Sortation Associate
AMAZON
Spokane, WA
01.2026 - Current
- Sort packages efficiently and accurately in a fast-paced sortation warehouse while maintaining safety, quality, and productivity expectations.
- Owned assigned responsibilities, completing tasks efficiently and on time to meet operational goals.
- Cross-trained in Water Spider, Cart Wrangler, and Shuttle Land, developing knowledge and experience across multiple operational functions.
- Adapted to changing operational needs and assisted in different areas to support overall shift goals.
- Collaborated with team and communicated effectively with coworkers and leadership to support shift objectives.
- Pursued additional training and opportunities to enhance knowledge of Amazon operations, demonstrating commitment to continuous learning.
- Balance employment with university studies, demonstrating strong time management, reliability, and commitment.
Grocery
TARGET
Spokane, WA
11.2025 - 01.2026
- Managed closing responsibilities for grocery department, ensuring seamless transition for next day operations.
- Maintained an organized department while completing closing responsibilities within required timeframes.
- Organized grocery department effectively during closing, meeting all timeframes and enhancing operational readiness.
- Adapted to changing priorities, sustaining high productivity levels in fast-paced retail environment.
- Balanced work responsibilities with university studies, demonstrating strong time management and dependability.
- Executed closing procedures efficiently
Manager
TACOS LA PARRILLA
MATTawa, WA
06.2021 - 08.2025
- Managed daily restaurant operations while ensuring responsibilities were completed efficiently and customers received excellent service.
- Trained and supported new hires, enhancing their understanding of procedures, responsibilities, and customer service expectations.
- Trained and supported new hires, helping employees learn procedures, responsibilities, and customer service expectations.
- Completed morning food preparation and ensured restaurant stocked and ready for daily operations, contributing to efficient service.
- Adapted to changing business needs by stepping into different roles and supporting the team wherever needed.
- Worked across multiple areas including cooking, food preparation, register operations, and customer service.
- Exhibited leadership and accountability, ensuring smooth daily operations through reliable team support.
Education
Bachelor's Degree - Construction Management
EASTERN WASHINGTON UNIVERSITY
Cheney, WAAssociate of Arts -
Big Bend Community College
Moses Lake, WAHigh School Diploma -
WAHULKE HIGH SCHOOL
Mattawa, WASkills
- Fast-Paced Operations
- Organization
- Time Management
- Adaptability
- Ownership & Accountability
- Independent Work
- Leadership & Teamwork
- Communication
- Customer Service
- Training & Development
- Problem Solving
- Continuous Learning
LANGUAGES
English & Spanish
Timeline
Sortation Associate
AMAZON
01.2026 - Current
Grocery
TARGET
11.2025 - 01.2026
Manager
TACOS LA PARRILLA
06.2021 - 08.2025
Bachelor's Degree - Construction Management
EASTERN WASHINGTON UNIVERSITY
Associate of Arts -
Big Bend Community College
High School Diploma -
WAHULKE HIGH SCHOOL