Jose Martell
Bloomfield,NJ
Summary
Experienced Accounts Receivable Manager with a proven track record in managing billing, collections and revenue processes. Expertise in reconciling payments, maintaining accurate financial records, and ensuring timely collections. Strong organizational, analytical, and communication skills with the ability to lead and improve AR operations.
Overview
19
19
years of professional experience
Work History
Customer Accounting Manager
National Football League
07.2014 - 05.2024
- Led the accounts receivable team, enhancing processes to improve cash flow and reduce aging accounts.
- Managed an aging report of over 2,200+ receivable lines on average.
- Consistently handled a daily volume of 30+ emails and requests.
- Developed and implemented Collection Policy and Procedures.
- Investigated discrepancies and disputes, working with the functional department and contract owner to resolve.
- Prepared and distributed quarterly Bad Debt reserve files, booking entries to ensure accurate financial reporting.
- Collaborated with the Director of Accounting and VP Controller on general ledger postings and quarterly financial closings.
- Conducted account reconciliations ensuring accuracy and compliance.
- Collaborated with cross-functional teams to streamline AR processes and improve overall efficiency.
- Prepared and maintained reports for various financial operations, providing detailed and accurate information for contract renewals, payment plans and/or termination.
- Provided accurate and complete documentation of outstanding customer balances, invoices, payments and aging reports for internal and external auditor requests.
- ERP system implementation, performed thorough testing of accounts receivable module functionality and accuracy in calculations, reporting and data integrity.
Credit & Collections Analyst
National Football League
07.2007 - 07.2014
- Analyzed and assessed creditworthiness of accounts and clients using external credit risk management tools and reports utilizing D&B and LexisNexis.
- Managed collection efforts and calls, documenting daily activity to ensure timely response and follow-up.
- Expedited dispute resolutions by liaising between customers and internal departments.
- Responded to credit inquiries from external clients.
- Identified delinquent accounts requiring external collection efforts.
- Performed account and payment reconciliations.
Travel & Expense Coordinator
National Football League
06.2005 - 07.2007
- Reviewed, audited, and processed employee expense reports for compliance with company policies.
- Ensured timely reimbursement to employees by processing expense reports accurately and efficiently.
- Addressed and resolved travel and expense-related inquiries and discrepancies promptly and professionally.
- Collaborated with employees and vendors to resolve any travel and expense disputes or issues.
Skills
- Accounts Receivable Management
- Collections
- Dispute resolution
- Account reconciliation
- Account analysis
- Financial records and reporting
- Process Improvement
- Transaction processing
- Royalty and licensing Compliance
- Invoicing
- Customer service
Additional Relevant Experience
Travel & Expense Coordinator, Reviewed, audited, and processed employee expense reports for compliance with company policies., Ensured timely reimbursement to employees by processing expense reports accurately and efficiently., Addressed and resolved travel and expense-related inquiries and discrepancies promptly and professionally., Collaborated with employees and vendors to resolve any travel and expense disputes or issues.
Timeline
Customer Accounting Manager
National Football League
07.2014 - 05.2024
Credit & Collections Analyst
National Football League
07.2007 - 07.2014
Travel & Expense Coordinator
National Football League
06.2005 - 07.2007
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