JOSE MARTINEZ
Whittier,CA
Summary
Accomplished and energetic sales representative with a proven track record of success in positively impacting the lives of others. Motivated leader skilled at organizing and prioritizing tasks for maximum efficiency. Expertise in sales, effective communication, and providing exceptional service to meet guest and customer needs and desires.
Overview
10
10
years of professional experience
Work History
Store Manager
G&R Printing
02.2021 - Current
- Take customer orders based off needs and wants
- Process payments and receipts
- Deliver orders to customers’ homes/businesses
- Explain process of screenprinting or DTG/DTF
- Reference: Store Owner- Rudy Martinez (562)556-5380
Lucky Devil Screenprint
01.2019 - 12.2020
- Directly assisted manager with various tasks and assignments
- Answer phones and email customers
- Insure members of department are up to date on work tasks and daily needs
- Head of shipping and receiving
- Organize and set files/office in clean visible order
- Reference: Manager- Jenny Sis (562)567-5640
Bank of America
08.2017 - 11.2018
- Make the financial lives of customers better through financial advice
- Call center office environment
- Meet monthly/quarterly goals
- Recommend and offer products to best fit customers’ needs
- Sales representative/ telesales
- Look over customers’ banking profiles and offer banking services
- Reference: Supervisor- Alberto Hernandez (562)587-4378
Norm Reeves Hyundai
06.2016 - 07.2017
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Build rapport and trust with customers
- Recommend products to customers, based on customers' needs and interests
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Train customers' employees to operate and maintain new equipment
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
- Negotiate details of contracts and payments
- Reference: Finance Manager- Junaid Basheer (562) 650-7740
BOOST MOBILE
01.2015 - 10.2015
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
Education
Associate of Arts - Business and Communications
Fullerton College
Fullerton, CA05.2016
High school Diploma -
California High School
Whittier, CA06.2013
Skills
- Active Listening
- Critical Thinking
- Computers and Electronics
- Social Perceptiveness
- Monitoring
- Communications and Media
- Mathematics
- Sales and Marketing
- Foreign Language
Timeline
Store Manager
G&R Printing
02.2021 - Current
Lucky Devil Screenprint
01.2019 - 12.2020
Bank of America
08.2017 - 11.2018
Norm Reeves Hyundai
06.2016 - 07.2017
BOOST MOBILE
01.2015 - 10.2015
Associate of Arts - Business and Communications
Fullerton College
High school Diploma -
California High School