Summary
Overview
Work History
Education
Skills
Timeline
Intern

Jose Martinez

El Cajon,Ca

Summary

Versatile and dynamic professional with a proven track record at The Home Depot, enhancing customer satisfaction and streamlining transactions. Expert in multimedia applications, including Adobe Photoshop, and renowned for exceptional customer service skills. Demonstrated ability to repair a wide range of technology, contributing to a significant improvement in operational efficiency.

Overview

16
16
years of professional experience

Work History

Driver

Lyft/Uber
09.2023 - Current
  • Work with geographical positioning systems to pick up and drive customers to desired locations

Pro-Associate expert

The Home Depot
07.2022 - 07.2023
  • As a Pro Desk Associate, I belonged to a small group of dedicated associates that work on the Front End and only with contractors, business owners, and organizations
  • We ring up orders from $500- and up
  • I was primary responsible for outstanding customer service and ensuring transactions are handled quickly and accurately
  • I drove customer acquisition by asking probing questions and was knowledgeable about Pro Loyalty Programs
  • As a Pro Associate I had the responsibility to provide a safe working and shopping environment
  • Supervisor: Tina -619-401-6610

Self Employed/ Technology Technician

Component Reform
07.2015 - 06.2022
  • Fixed and repaired various devices & materials such as, Drywall, Metal/Wood Framing, Roof Materials, Sheet Metal, concrete Barriers, Televisions, Stereos, Computers, Game consoles, Headsets, treadmills, Fans, Heaters, Washing machines, Dryers, & telephones

Self Employed/Landscaping laborer

Green Terrain
02.2010 - 06.2015
  • Proportioned a variety of urban architecture to house hold landscape including bushings, gravel, brick-stone, concrete, & grass
  • Installed or repaired sprinkler systems

Cashier/Inventory Clerk/Product knowledge/ Customer service

Baby’s R Us
07.2008 - 01.2010
  • Customer service, pushed Sales, retail industry knowledge, checked out customers at loading dock, checked out customers as cashier, customer contact, worked refund exchanges and adjustments, cash handling, processing item returns amongst other store responsibilities
  • Supervisor: Maria
  • Permanently closed

Education

BA.GS - Organizational Communication

Southern New Hampshire University
Manchester, NH

Associate of Science - Computer & Electronic Engineering

ITT Technical Institute
San Diego, Ca
01.2014

Skills

  • Multimedia Proficient
  • Advanced Design
  • Graphics Development
  • Macromedia Freehand
  • Adobe Photoshop
  • Fire Works
  • Data Communications
  • Customer Service Skills
  • Cash Management
  • Credit Card Management Skills

Timeline

Driver

Lyft/Uber
09.2023 - Current

Pro-Associate expert

The Home Depot
07.2022 - 07.2023

Self Employed/ Technology Technician

Component Reform
07.2015 - 06.2022

Self Employed/Landscaping laborer

Green Terrain
02.2010 - 06.2015

Cashier/Inventory Clerk/Product knowledge/ Customer service

Baby’s R Us
07.2008 - 01.2010

Associate of Science - Computer & Electronic Engineering

ITT Technical Institute

BA.GS - Organizational Communication

Southern New Hampshire University

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Jose Martinez