Jose Martinez
Heyburn,ID
Summary
Bilingual professional with a strong background in a fast-paced office setting, scheduling, and managing confidential patient information. Skilled in problem-solving, organization, and quickly adapting to new systems and procedures. Passionate about pursuing a career in the legal field, with the goal of becoming a paralegal, eager to apply attention to detail, and dedication to support attorneys and clients.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Family Health Services
Burley, Idaho
09.2024 - Current
- Greeted patients and visitors with professionalism.
- Reviewed sensitive information for accuracy ensuring confidentiality and compliance with record keeping standards.
- Managed appointment schedules using electronic health record systems.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Coordinated communication between patients and medical professionals effectively.
- Supported billing processes by collecting copays and documenting transactions accurately.
- Checked patients in and out for appointments and collected co-payments.
Front of House Employee
Panda Express Restaurant
Burley, Idaho
10.2021 - 08.2024
- Maintained cleanliness and organization of dining areas.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
Restaurant Team Member
McDonald's Restaurant
Burley, Idaho
03.2021 - 10.2021
- Collaborated with team members to ensure timely service during peak hours.
- Provided quality customer service with a friendly attitude.
- Operated kitchen equipment and maintained cleanliness in work areas.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Education
High School Diploma -
Minico High School
Rupert, ID06-2023
Skills
- Client relations and support
- Attention to detail
- Bilingual (English and Spanish)
- Ability to quickly learn and adapt
- Team collaboration
- Problem solving
- Organization skills
- Multitasking
- Document preparation and record management
- Clear written and verbal communication skills
- Managing confidential information
- Accurate data entry and record keeping
- Scheduling and calendar management
Timeline
Medical Receptionist
Family Health Services
09.2024 - Current
Front of House Employee
Panda Express Restaurant
10.2021 - 08.2024
Restaurant Team Member
McDonald's Restaurant
03.2021 - 10.2021
High School Diploma -
Minico High School
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