JOSE MARTINEZ
Columbia,Maryland
Summary
Dedicated and compassionate professional with a strong background in customer service, education, and small business management. Experienced in working directly with diverse individuals—both as a swim instructor helping students build confidence and safety skills, and as a business owner managing operations, sales, and client relations. Skilled in communication, organization, and problem-solving, with a passion for helping others and creating positive experiences in every interaction.
Overview
3
3
years of professional experience
Work History
swimming Instructor
Pearl's Swimming School
08.2023 - Current
- Communicate clearly and professionally with students and parents to build trust, address concerns, and track progress.
- Manage scheduling, maintain records, and ensure compliance with all safety procedures.
- Demonstrate patience, empathy, and strong interpersonal skills in every interaction.
- Excellent communication with children, parents, and team members
- Strong customer service and interpersonal skills
Restaurant Waiter
Bjs Restaurants and Brewhouse
05.2022 - 01.2024
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities.
- Managed payments accurately and maintained detailed records of orders.
- Developed strong multitasking and organizational skills, including computer use for order entry and payment processing.
- Utilized point-of-sale systems to process orders accurately and handle cash transactions.
Education
Business Administration And Management
Howard Community College
Columbia, MD01-2025
High School Diploma -
Oakland Mills High School
Columbia, MD01-2022
Skills
- Organize
- Bilingual (spanish and English)
- Problem solving
- Basic math abilities
- Leadership
- Management
- Appointment management
- Customer service
- Multitasking
- Patience and Empathy
Accomplishments
- High school diploma 2022
- High school honor roll certificates 2018-2022
- Student of the month certificate
LANGUAGES
Spanish
English
WEBSITES AND SOCIAL LINKS
- LinkedIn Profile: linkedin.com/in/dulcefedelights
- Instagram: jose_martinez_entrepreneur
Timeline
swimming Instructor
Pearl's Swimming School
08.2023 - Current
Restaurant Waiter
Bjs Restaurants and Brewhouse
05.2022 - 01.2024
Business Administration And Management
Howard Community College
High School Diploma -
Oakland Mills High School