Jose Martinez
Manor
Summary
Results-driven logistics and warehouse professional with over 10 years of experience in optimizing operations, inventory management, and customer service across diverse industries. Proven track record includes achieving 99% on-time deliveries, maintaining a zero-incident driving record, and reducing inventory discrepancies by up to 30%. Bilingual communication skills in English and Spanish, combined with strong problem-solving and organizational abilities, enhance efficiency and strengthen client relationships. Recognized for dependability and attention to detail, consistently collaborating with cross-functional teams to drive operational success and elevate customer satisfaction.
Overview
19
19
years of professional experience
Work History
Driver/Warehouse Worker
Mygrant Glass Distributors
07.2018 - Current
- Improved order accuracy by 15% through precise processing and inspection using warehouse operating systems.
- Reduced handling time by 20 minutes per order by safely operating machinery to load/unload windshields.
- Achieved 99% on-time order fulfillment by collaborating with supervisors and team members to streamline workflows.
- Maintained a zero-incident driving record while completing hundreds of deliveries safely and efficiently.
- Enhanced customer satisfaction by building strong client relationships and resolving delivery concerns promptly.
- Optimized warehouse space utilization by systematically organizing and stocking inventory.
- Operated delivery vehicles to transport glass products efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Warehouse/Driver
American Glass Distributors
05.2014 - 08.2020
- Increased repeat business by 20% through proactive customer engagement and product knowledge.
- Resolved customer issues on first contact, contributing to a 95% satisfaction rate.
- Guided clients to tailored service plans, boosting upsell opportunities and overall sales.
- Reduced inventory discrepancies by 25% through accurate tracking and documentation.
- Delivered products with 100% punctuality, consistently meeting company standards for reliability.
Truck Driver/Warehouse
Ready Cable
01.2007 - 08.2013
- Completed thousands of material deliveries with zero safety violations.
- Improved inventory accuracy by 30% through diligent counting, tracking, and reporting.
- Increased operational efficiency by operating forklifts to expedite material movement and loading.
- Supported team success by maintaining a clean, organized workspace and ensuring timely order preparation.
Cook
Chili’s Grill & Bar
09.2006 - 12.2007
- Supported peak service periods by cross-training across multiple kitchen roles, ensuring seamless operations.
- Maintained strict compliance with OSHA and sanitation standards, contributing to a zero health-code violation record.
- Demonstrated adaptability and resilience in high-pressure, fast-paced environments.
Education
High School Diploma -
Albert Sidney Johnston High School
Austin, TX06.2000
Skills
- Logistics & Operations
- Inventory Management
- Logistics Coordination
- Order Fulfillment
- Skilled in operating forklifts and machinery
- Professional Strengths
- Effective problem resolution
- Strong Communication
- Meticulous attention to detail
- Organizational Skills
- Dependability & Timeliness
- Technical & Interpersonal
- Computer Proficiency (Warehouse Systems, Outlook)
- Customer Relations
- Bilingual: English & Spanish
- Safety compliance
- Risk assessment
- Client relationship management
- Quality inspection
- Time management
- Vehicle operation
- Inventory management
- Customer engagement
- Workflow optimization
- Order accuracy
Timeline
Driver/Warehouse Worker
Mygrant Glass Distributors
07.2018 - Current
Warehouse/Driver
American Glass Distributors
05.2014 - 08.2020
Truck Driver/Warehouse
Ready Cable
01.2007 - 08.2013
Cook
Chili’s Grill & Bar
09.2006 - 12.2007
High School Diploma -
Albert Sidney Johnston High School
Letter of Consideration
Jose Martinez Manor, TX 78653 | joselmartinez19825@gmail.com | 512-201-9183
Dear Hiring Manager,
I am applying for the security role at Travis County. With over 10 years of experience in warehouse operations, logistics, and customer service, I bring proven efficiency, reliability, and professionalism.
At Mygrant Glass Distributors, I maintained a zero‑incident driving record and achieved 99% on‑time order fulfillment, reducing inventory discrepancies by 15%. At American Glass Distributors, I boosted repeat business by 20% while sustaining a 95% customer satisfaction rate.
Fluent in English and Spanish, I excel at building strong relationships, maintaining attention to detail, and thriving in fast‑paced environments.
I look forward to contributing these skills to Travis County. Thank you for your time and consideration.
Sincerely, Jose Martinez