Jose Martinez
Palm Beach,FL
Summary
Results-driven House Manager with exceptional organization and calendar management skills. Committed to delivering quality service and enhancing team collaboration through effective communication.
Dynamic House Manager with over seven years of experience in household operations and team leadership. Proficient in staff training, preventive maintenance, and resource optimization, consistently driving improvements in service quality and operational efficiency.
Overview
35
35
years of professional experience
Work History
House Manager
TONI HOLT KRAMER
09.2018 - Current
- Managed household operations, ensuring seamless daily functioning and high standards of service.
- Coordinated schedules for staff and vendors, optimizing resource allocation and time management.
- Developed and implemented comprehensive inventory systems for household supplies and maintenance materials.
- Supervised maintenance projects, ensuring timely completion and adherence to quality standards.
- Trained new staff on procedures and best practices, fostering a culture of excellence in service delivery.
- Streamlined communication channels among household staff, enhancing collaboration and efficiency.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
Sales Supervisor
Nestle DSD
03.2012 - 05.2018
- Supervised daily operations to enhance team efficiency and productivity.
- Trained and mentored staff to improve sales techniques and customer engagement.
- Analyzed sales data to identify trends and drive strategic decision-making.
- Developed and implemented promotional strategies to boost product visibility.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Sales Coordinator
CERVECERIA CUAUHTEMOC MOCTEZUMA
07.1991 - 02.2004
- Coordinated sales activities to optimize workflow and enhance team collaboration.
- Managed customer inquiries, ensuring timely responses and high satisfaction levels.
- Developed and maintained sales tracking systems for accurate reporting and analysis.
- Assisted in preparation of sales presentations, contributing to effective client engagement.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Analyzed sales data to identify trends, informing strategic decision-making for future initiatives.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Education
High School Diploma -
CBTIS 146
TIJUANA, MEXICOSkills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Appointment coordination
- Staff training
- Employee scheduling
- Quality service
- Activity supervision
- Transportation arrangements
- Grocery shopping
- Maintenance coordination
- Household maintenance
- Pet care
- Microsoft office
- Team guidance and motivation
- Desktop computers
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
House Manager
TONI HOLT KRAMER
09.2018 - Current
Sales Supervisor
Nestle DSD
03.2012 - 05.2018
Sales Coordinator
CERVECERIA CUAUHTEMOC MOCTEZUMA
07.1991 - 02.2004
High School Diploma -
CBTIS 146