Jose Martinez III
Weslaco,TX
Summary
Unit Clerk experienced with coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Experienced in satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations. Hardworking and adept at scheduling appointments, managing medical records and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over 2+ years in the field. Looking for a dynamic new role with room for advancement.
Overview
6
6
years of professional experience
Work History
Unit Clerk
U.S. Renal Care
06.2021 - Current
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
- Interacted with customers by phone, email, or in-person to provide information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Arranged discharges and patient transportations.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Conducted patient intake interviews, recording and documenting relevant information.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
- Prepared admissions charts and scanned records.
- Cultivated interpersonal skills by building positive relationships with others.
Home Health Care Provider
Bee First Primary Home Care
01.2018 - 05.2021
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Assisted patients with handling daily chores and errands by cleaning personal spaces and purchasing supplies.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
Education
Bachelor of Science - Computer Science
The University of Texas Rio Grande Valley
Edinburg, TX04.2019
High School Diploma -
Weslaco High School
Weslaco, TX06.2014
Skills
- Multi-line phone system
- HIPAA Compliance
- Electronic Recordkeeping
- Appointment Scheduling
- Patient interviewing
- Supply Requisition
- Clerical Support
- Data Entry Software
Timeline
Unit Clerk
U.S. Renal Care
06.2021 - Current
Home Health Care Provider
Bee First Primary Home Care
01.2018 - 05.2021
Bachelor of Science - Computer Science
The University of Texas Rio Grande Valley
High School Diploma -
Weslaco High School