Jose Martinez Jr.
Sugar Land,TX
Summary
A versatile professional with strengths in project management, problem-solving, and cross-functional collaboration. Known for adaptability, a proactive mindset, and consistently delivering effective, results-driven solutions. I bring a fresh perspective and a strong commitment to delivering quality, driving efficiency, and fostering continuous improvement. Recognized for driving success through strategic thinking, clear communication, and a team-first approach.
Overview
14
14
years of professional experience
Work History
Technical Sales Director
Canare Corporation of America
01.2025 - Current
- Consistently exceeded sales targets by building strong pipelines, closing deals efficiently, and identifying upsell opportunities.
- Built and maintained long-term client relationships through excellent communication and tailored solutions.
- Conducted regular client check-ins to ensure satisfaction, address concerns, and uncover new business opportunities.
- Delivered clear, audience-tailored technical presentations and effectively communicated complex sales and engineering concepts.
- Maintained in-depth knowledge of competitor products to strategically position solutions during sales conversations.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Collaborated with cross-functional teams and external vendors to support seamless project execution.
- Provided timely technical support and troubleshooting, enhancing the customer experience.
- Trained new sales team members on product offerings and effective sales techniques, improving team performance.
- Tracked and analyzed sales data for forecasting and performance optimization.
- Excelled in a fast-paced environment, consistently prioritizing tasks to maintain focus on key sales objectives.
Technical Support Manager
Canare Corporation of America
06.2021 - 01.2025
- Tracked key performance indicators and implemented continuous improvement initiatives based on feedback and data analysis.
- Resolved technical issues promptly, improving customer satisfaction and retention.
- Collaborated with cross-functional teams to address systemic product challenges and enhance service delivery.
- Mentored junior staff, fostering a collaborative, growth-oriented team culture.
- Strengthened client relationships through proactive communication and timely follow-ups.
- Supported business growth by identifying upsell opportunities and providing pre-sales technical assistance alongside sales teams.
- Stayed informed on industry trends through ongoing professional development and participation in relevant events.
Production Engineering Manager
Canare Corporation of America
10.2019 - 06.2021
- Provided technical support and conducted regular maintenance to minimize equipment downtime and maintain production targets.
- Improved production efficiency by implementing lean manufacturing principles and optimizing workflows and layouts.
- Managed production schedules to ensure timely delivery while maintaining high quality standards.
- Investigated and resolved quality issues through collaboration with QA, vendors, customers, and internal teams.
- Trained team members and developed onboarding programs for new engineers, enhancing overall team performance.
- Coordinated with engineering and shop floor personnel to optimize resource allocation during peak demand.
- Collaborated with sales and marketing to align production capabilities with market demand.
- Fostered a culture of continuous improvement by encouraging innovation and cross-functional collaboration.
- Streamlined communication across departments, improving project execution and reducing delays.
- Optimized resource utilization, reducing waste and lowering production costs.
Warehouse Manager
Canare Corporation of America
10.2019 - 06.2021
- Conducted regular inventory audits to ensure accuracy and promptly resolved discrepancies.
- Redesigned warehouse layout to boost efficiency and optimize space utilization.
- Streamlined shipping, receiving, and order processing operations, reducing delays and improving accuracy.
- Ensured compliance with OSHA safety standards by maintaining a clean, safe work environment and enforcing company policies.
- Oversaw equipment maintenance and facility upkeep, coordinating repairs and improvements as needed.
- Developed and updated policies and procedures to enhance workflow, productivity, and operational consistency.
- Increased customer satisfaction through accurate, on-time order fulfillment and effective issue resolution.
- Collaborated with sales and cross-functional teams to align inventory with demand and address shipment concerns.
- Improved team performance through strategic scheduling, task delegation, and fostering a positive, motivated workplace culture.
- Built and led a high-performing warehouse team, consistently exceeding operational targets and performance goals.
Account Manager
Canare Corporation of America
09.2016 - 10.2019
- Built and maintained strong client relationships, increasing satisfaction, loyalty, and retention.
- Managed a diverse portfolio of accounts, ensuring timely communication, issue resolution, and alignment with client goals.
- Conducted regular and quarterly business reviews to assess performance, gather feedback, and identify growth opportunities.
- Resolved escalated issues efficiently, preserving valuable client relationships and maintaining trust.
- Collaborated with sales teams to identify upsell opportunities and drive revenue growth within existing accounts.
- Developed tailored presentations and strategic plans to communicate value propositions and secure client commitments.
- Facilitated client meetings and maintained clear communication channels between clients and internal teams for smooth project execution.
- Participated in industry networking events to expand professional connections and generate new business leads.
- Fielded and resolved customer complaints, negotiating solutions to ensure client satisfaction.
- Informed clients of new offerings and promotions to boost engagement and sales productivity.
- Recognized for delivering outstanding client service and contributing to a strong team reputation.
- Stayed up to date on company products and industry trends to provide informed client support and recommendations.
Inside Sales Representative
Canare Corporation of America
06.2011 - 09.2016
- Built strong client relationships through attentive service, personalized product recommendations, and regular communication.
- Increased sales revenue by understanding customer needs and offering tailored solutions.
- Maintained up-to-date knowledge of products and promotions to maximize sales opportunities.
- Informed customers of relevant updates, promotions, and new offerings to boost engagement and loyalty.
- Selected appropriate products based on customer requirements, specifications, and regulations.
- Collaborated with outside sales, marketing, and cross-functional teams to generate leads and close deals.
- Participated in trade shows and industry events to expand network, generate leads, and increase brand visibility.
- Set up new customer accounts, including credit approvals and payment methods.
- Consistently met or exceeded sales quotas by leveraging strategic communication and consultative selling techniques.
- Conducted weekly team meetings to share insights and improve sales strategies.
- Developed strong territory relationships, building trust and long-term loyalty.
- Earned customer confidence through professionalism, product expertise, and responsive support.
Education
High School Diploma -
Henry Snyder High School
Jersey CitySkills
- Multitasking capacity
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Task prioritization
- Self motivation
- Project management
- Clear Technical Communication
Canare SMPTE Fiber Certification
The certification authorizes holders to terminate and purchase Canare SMPTE 311/304 connectors. Valid for two years, it requires re-evaluation for renewal. This certification is intended for Canare technicians and those terminating this connector, ensuring products are assembled to meet both SMPTE and Canare quality standards."
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technical Sales Director
Canare Corporation of America
01.2025 - Current
Technical Support Manager
Canare Corporation of America
06.2021 - 01.2025
Production Engineering Manager
Canare Corporation of America
10.2019 - 06.2021
Warehouse Manager
Canare Corporation of America
10.2019 - 06.2021
Account Manager
Canare Corporation of America
09.2016 - 10.2019
Inside Sales Representative
Canare Corporation of America
06.2011 - 09.2016
High School Diploma -
Henry Snyder High School
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