Dedicated professional with a strong work ethic and effective communication skills, adept at delivering exceptional customer service. Proven ability to multitask and manage time efficiently, ensuring all customer interactions are positive and memorable. Committed to supporting team objectives and contributing to organizational success. Eager to leverage adaptability and proactive attitude in a dynamic environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Cattlemens Restaurants Inc.
Petaluma, CA
07.2019 - Current
Trained employees on cooking techniques, safety standards and performance strategies.
Worked in close collaboration with team members to ensure customers received high-quality service.
Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Oversaw food preparation, production and presentation according to quality standards.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Developed and implemented kitchen policies, procedures and quality standards.
Kitchen Manager
Texas Roadhouse
Sandy, UT
09.2009 - 10.2014
Trained employees on cooking techniques, safety standards and performance strategies.
Oversaw food preparation, production and presentation according to quality standards.
Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Developed and implemented kitchen policies, procedures and quality standards.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.