Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Maya

El Monte,CA

Summary

Dynamic Operations Associate with a proven track record at Sephora, excelling in compliance and operational efficiency. Skilled in data analysis and problem-solving, I foster collaboration and adaptability within teams. My creative thinking and strong communication abilities drive innovative solutions, ensuring streamlined processes and enhanced customer satisfaction.

Overview

5
5
years of professional experience

Work History

Operations Associate

Sephora
10.2021 - 01.2025
  • Ensured compliance with applicable regulations pertaining to shipping, receiving, storage, and distribution.
  • Developed and implemented operational procedures to ensure efficient workflow.
  • Analyzed data to identify trends in order processing times and customer complaints.
  • Investigated root causes of errors or delays in order fulfillment processes and recommended solutions.

Ross

Stock Lead
06.2020 - 08.2023
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Visual Merchandiser

Macy's
09.2019 - 08.2022
  • Assisted customers in locating items within the store or online catalogs.
  • Coordinated with marketing team to create promotional materials for campaigns.
  • Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Monitored competitor activities to stay ahead of trends in the industry.
  • Created innovative floor plans to maximize visibility of merchandise.
  • Maintained a high level of organization and cleanliness throughout the store.

Education

Sierra Vista High School
Baldwin Park, CA
06-2016

Skills

  • Sound design
  • Character Development
  • Script Memorization
  • Illusion Tricks and Tactics
  • Makeup Application
  • Creative Thinking
  • Self-Driven and Motivated
  • Teamwork and Collaboration
  • Adaptability
  • Self Motivation
  • Excellent Communication
  • Problem-Solving
  • Analytical Skills
  • Time management abilities
  • Written Communication
  • Reliability
  • Flexible Schedule
  • Decision-Making
  • Punctual and Dependable
  • Team building
  • Task Prioritization
  • Sketching abilities
  • Creative and artistic

Timeline

Operations Associate

Sephora
10.2021 - 01.2025

Ross

Stock Lead
06.2020 - 08.2023

Visual Merchandiser

Macy's
09.2019 - 08.2022

Sierra Vista High School

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