Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Medina

Bay City

Summary

Dynamic and ambitious culinary professional with experience at Moe's Southwest Grille, excelling in food safety oversight and kitchen operations. Proven ability to enhance productivity through effective team collaboration and ingredient inspection, ensuring high-quality food preparation and presentation. Committed to continuous learning and improving kitchen efficiency in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Prep Cook

Moe's Southwest Grille
04.2023 - Current
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Suggested actionable improvements to streamline training procedures.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Sales Associate

Speedway Gas Station
10.2023 - 04.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Wrapped, boxed and weighed bakery department products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Oneonta High
Oneonta, NY
06-2000

Skills

  • Vegetable washing
  • Sauce preparation
  • Food cost control
  • Ambitious
  • Ingredient inspection
  • Food safety oversight
  • Operations support
  • Food spoilage prevention
  • Kitchen operations
  • Workstation maintenance
  • Team collaboration
  • Inventory management
  • Willingness to learn

Certification

  • Serv Safe Food Handler Training - 3/4/2028

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Speedway Gas Station
10.2023 - 04.2024

Prep Cook

Moe's Southwest Grille
04.2023 - Current

High School Diploma -

Oneonta High

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