Dedicated professional with strong customer service skills and attention to detail. Experienced in fast-paced environments, ensuring guest satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
Laguna Hills, CA
05.2024 - Current
Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
Maintained cleanliness and organization of dining area, contributing to a positive guest experience.
Prepared food items according to company standards, ensuring quality and consistency in offerings.
Kitchen Manager
Chick-fil-A
Huntsville, AL
02.2022 - 12.2023
Supervised kitchen operations to ensure compliance with food safety standards.
Trained and mentored staff on efficient food preparation techniques.
Implemented inventory management practices to reduce waste and optimize stock levels.
Developed schedules to maximize team productivity during peak hours.
Analyzed workflow processes and recommended improvements for efficiency gains.
Conducted regular training sessions focused on customer service excellence in the kitchen environment.
Monitored kitchen equipment maintenance and ensured compliance with safety regulations.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Checked and tested foods to verify quality and temperature.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.