Jose Menjivar
Phoenix,AZ
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Sol Flower Wellness
01.2024 - Current
- Assisted in managing daily operations to ensure optimal service delivery and customer satisfaction.
- Supported inventory management processes, maintaining accurate stock levels and product availability.
- Coordinated team schedules to enhance productivity and streamline workflow during peak hours.
- Implemented training programs for new staff, promoting adherence to company policies and procedures.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Retail Store Manager
Sol Flower Wellness
02.2021 - 01.2024
- Oversaw daily store operations, ensuring compliance with safety and regulatory standards.
- Managed team of up to 20 associates, fostering a collaborative and motivated work environment.
- Developed and implemented effective merchandising strategies to enhance product visibility.
In-Room Dining Server
Marriot Hotel
09.2018 - 01.2020
- Delivered exceptional in-room dining experiences through timely service and attention to guest preferences.
- Coordinated with kitchen staff to ensure accurate order preparation and presentation for guests.
- Managed multiple orders efficiently during peak hours while maintaining high-quality service standards.
Guest Service Attendant
Hyatt Regency Phoenix
01.2015 - 09.2018
- Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Coordinated guest check-in and check-out processes, enhancing operational efficiency..
- Assisted guests with special requests, demonstrating adaptability to unique needs.
Education
High School Diploma -
Bell High School
Bell, CA09.2012
Skills
- Employee relations
- Staff management
- Inventory control
- Operations management
Timeline
Assistant General Manager
Sol Flower Wellness
01.2024 - Current
Retail Store Manager
Sol Flower Wellness
02.2021 - 01.2024
In-Room Dining Server
Marriot Hotel
09.2018 - 01.2020
Guest Service Attendant
Hyatt Regency Phoenix
01.2015 - 09.2018
High School Diploma -
Bell High School