Summary
Overview
Work History
Education
Skills
Languages
Specialized Training
Languages
References
Timeline
Generic

Jose M. Fidalgo

Peabody

Summary

Sales professional with extensive experience at Holcim US, specializing in customer relationship management and strategic sales initiatives. Achieved a reduction in Days Sales Outstanding (DSO) below industry benchmarks while leading teams to exceed sales targets. Proven ability in negotiation and territory management, driving substantial revenue growth through innovative solutions. Recognized for strong leadership skills, mentoring new associates, and consistently surpassing sales quotas.

Overview

24
24
years of professional experience

Work History

Sales Representative, Aggregate Division

Holcim US
Middleton
01.2012 - Current
  • Established key customer relationships to enhance satisfaction and loyalty.
  • Served as primary contact for customer concerns regarding ongoing projects.
  • Collaborated with operations, management, and quality assurance to address customer needs.
  • Adhered to safety policies across all work environments.
  • Coordinated with other product lines to maximize offerings for customers.
  • Identified sales opportunities within assigned territory to drive revenue growth.
  • Executed and tracked annual sales plan to achieve targets.
  • Scheduled visits to existing and prospective accounts to foster relationships.

Assistant Credit Manager, Northeast Commercial Accounts

Holcim US
Middleton
01.2010 - 01.2012
  • Supervised daily staff activities to achieve objectives and enhance team development.
  • Conducted monthly credit meetings with staff and sales teams to align strategies.
  • Reviewed and approved credit limit increases based on thorough financial assessments.
  • Monitored economic trends to proactively refine credit policies for risk management.
  • Performed due diligence investigations for new customer credit lines.
  • Negotiated terms with clients facing financial difficulties to maximize recovery.
  • Led, trained, and mentored credit department staff, fostering accountability and performance.
  • Collaborated with legal teams to resolve disputes related to credit issues.

Credit and Collections Supervisor

American Alarm
Arlington
01.2007 - 01.2010
  • Supervised a group of six credit and collections associates
  • Worked with CFO to formulate collection policies
  • Brought DSO below industry standard and lowest in company history

Credit and Collections Specialist

Trans National Communications
Boston
01.2001 - 01.2007
  • Achieved record collection and bad debt rates
  • Tracked weekly top fifty billing accounts
  • Consistently met monthly aging goals
  • Prepared and recommended accounts for third party placement
  • Primary contact for third party collection agency
  • Reviewed daily fraud reports

Education

Accounting

Salem State University
Salem, MA

Skills

  • Collaboration
  • Communication
  • Problem solving and critical thinking
  • Pressure management
  • Negotiation and pricing strategies
  • Sales and marketing expertise
  • Financial analysis and management
  • Customer relationship management
  • Sales forecasting and strategy
  • Project and account management
  • Territory management
  • Effective communication skills
  • Team collaboration

Languages

Fluent in Portuguese

Specialized Training

  • Critical Skills in Supervision
  • Microsoft Office
  • Sales Force & SAP
  • Collections

Languages

Portuguese
Professional

References

References available upon request.

Timeline

Sales Representative, Aggregate Division

Holcim US
01.2012 - Current

Assistant Credit Manager, Northeast Commercial Accounts

Holcim US
01.2010 - 01.2012

Credit and Collections Supervisor

American Alarm
01.2007 - 01.2010

Credit and Collections Specialist

Trans National Communications
01.2001 - 01.2007

Accounting

Salem State University

Similar Profiles

CREATE PROFILE
Jose M. Fidalgo