Jose M. Figuereo Jr.

• In charge of day to day production is running smooth by assisting supervisor with paperwork and day to day routines.
• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Managed team of 20-30 production associates, overseeing productive production processes and meeting all deadlines.
• Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
• Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
• Optimized workflow through effective resource allocation and scheduling adjustments.
• Coordinated with other departments to maintain smooth and efficient product flow.
• Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
• Maintained accurate documentation of production data, enabling informed decision-making for process improvements.

Currently working on process control and process management programs to better our efficiency.

Have held numerous roles with the company from inspector packer, Quality Control Technician, Team Leader, and Production Supervisor since my being hired in 2015

• Responsible for meal prep daily, ensuring customer food is cooked correctly and to order.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

• In charge of day to day operations including employee scheduling, stocking of products and ordering inventory, also deal with customer complaints and employee discipline.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Clean theater with a team after shows, parties, and rehearsals, also minor janitorial maintenance.
• Communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.

• Internship for the semester, answering phones, filing, database entry, mail.
• Advocate for New York City residents in resolving disputes with NYC public agencies.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Helped customers pack their belongings, load into truck and secure all items. Maintained consistent on-time delivery. Assist with load and unload process.
• Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
• Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
• Maneuvered items carefully through narrow hallways and doorways to prevent damage.
• Moved furniture and boxes using utility dolly and truck ramp.
• Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.

• Took inventory, stocked shelves, priced items, assisted customers with their needs when required.
• Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
• Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.