JOSE M. FLORES
Lancaster,USA
Summary
Accomplished leader with a proven track record at Starbucks, adept in partner development and store excellence operations execution. Strategize initiatives that significantly enhanced sales growth and employee engagement in own store and across portfolio. Advisor in problem-solving and peer-leadership development, consistently driving operational excellence and fostering the Starbucks Experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
STORE MANAGER/STORE MANAGER TRAINER
STARBUCKS
10.2010 - Current
- Create an environment that enables the store team to work together to consistently ensure operational excellence
- Build team capability to create the Starbucks Experience for partners and customers
- Create meaningful plans to drive results
DISTRICT MANAGER
STARBUCKS
11.2007 - 10.2010
- Manage a portfolio of 10-12 stores, averaging 8-10 million in annual revenue, develop leaders who consistently inspire teams to create the Starbucks Experience for customers and partners across a portfolio of stores
- Drive results by constantly assessing the business, solving problems and coaching to build capability
STORE MANAGER/ STORE MANAGER TRAINER
STARBUCKS
01.2001 - 11.2007
- Create an environment that enables the store team to work together to consistently ensure operational excellence
- Build team capability to create the Starbucks Experience for partners and customers
- Create meaningful plans to drive results
Education
ADMINISTRATION OF JUSTICE -
EL CAMINO COLLEGE
09.1997
Skills
- Role model, personal growth
- Planning and prioritization
- Store Operations Excellence
- Sales and profit growth
- Problem-solving capability
- Assess current and future staffing needs
- Employee Engagement
Accomplishments
- Awarded the Helping Others Succeed Store Manager Quarterly Excellence Award for Q4 of Fiscal Year 2024
- Participant of the 2024/2025 Area 136 Advanced Development Program
- Proxied for SM peers and DM on multiple occasions
- Experienced mentoring of SM peers
- Experienced supporting remote locations and new store openings
- Active Store Manager, trainer, and facilitated the re-immersion of multiple store managers
Certification
- Active Realtor in the state of California. Can help strategize for future store openings and growth
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
STORE MANAGER/STORE MANAGER TRAINER
STARBUCKS
10.2010 - Current
DISTRICT MANAGER
STARBUCKS
11.2007 - 10.2010
STORE MANAGER/ STORE MANAGER TRAINER
STARBUCKS
01.2001 - 11.2007
ADMINISTRATION OF JUSTICE -
EL CAMINO COLLEGE