Jose Miranda
Napa,CA
Summary
Professionally trained Phlebotomist with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Customer service oriented, always placing patients as a priority. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Deputy Chief of Patient Administration
U.S. Army Medical Command
08.2021 - 02.2023
- Provided essential support to all Service members on Soto Cano Air Base, Honduras
- Registered all service members in computer systems
- Worked with health insurance company to provide care at local national hospital or back to the United States
- Collected blood samples in accordance with laboratory protocols and regulations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Rewrote and updated comprehensive department policies and procedures.
Owner/Operator
Napa Valley Drug And Alcohol Testing
08.2014 - 08.2021
- Collected urine and hair collections for drug tests and breath alcohol test for companies such as Walmart and Target
- Collected blood samples in accordance with laboratory protocols and regulations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Phlebotomist/Drug Screen Coordinator
Queen Of The Valley Medical Center
06.2003 - 08.2014
- Collected blood samples in accordance with laboratory protocols and regulations.
- Assisted in training and onboarding new phlebotomists.
- Performed laboratory tests to assist physicians in diagnosis.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Education
Bachelor of Arts - Applied Behavioral Science
Ashford University
San Diego, CA06.2013
Skills
- Highly skilled venipuncture technician
- Bilingual
- Customer Satisfaction
- Leadership
- Problem solving
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Deputy Chief of Patient Administration
U.S. Army Medical Command
08.2021 - 02.2023
Owner/Operator
Napa Valley Drug And Alcohol Testing
08.2014 - 08.2021
Phlebotomist/Drug Screen Coordinator
Queen Of The Valley Medical Center
06.2003 - 08.2014
Bachelor of Arts - Applied Behavioral Science
Ashford University
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