Jose Mireles
American Falls,ID
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Structural Welder
SME
Pocatello, ID
11.2025 - Current
- Fabricated and assembled structural components using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings to ensure accurate weld specifications.
- Conducted quality inspections on welded joints to maintain compliance with safety standards.
Equipment Operator
HK Construction
Idaho Falls, ID
08.2024 - 10.2025
- Supervised asphalt paving operations, ensuring adherence to safety regulations and quality standards.
- Coordinated daily tasks among crew members to optimize workflow and project efficiency.
- Operated machinery according to safety regulations, ensuring high-quality production standards.
Sales Associate
Lowes Home Improvment
Idaho Falls, ID
02.2023 - 07.2024
- Assisted customers in product selection, providing tailored recommendations based on needs and preferences.
- Maintained knowledge of store inventory, ensuring accurate product availability and organization.
- Operated point-of-sale systems efficiently, processing transactions and handling customer inquiries promptly.
- Collaborated with team members to create visually appealing product displays that enhanced customer engagement.
Sales Associate
Walmart
Idaho Falls, ID
01.2022 - 02.2023
- Educated customers on product features and benefits, improving overall satisfaction and loyalty.
- Monitored stock levels, coordinating with management to reorder popular items in a timely manner.
- Resolved customer complaints professionally, reinforcing positive shopping experiences and brand reputation.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Education
High School Diploma -
Shelley High School
Shelley, IDSkills
Patience and tolerance
Goal-oriented mindset
Cash handling expertise
Teamwork
Customer service
Problem-solving skills
Attention to detail
Critical thinking
Money handling
Professionalism
Quality control
Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Structural Welder
SME
11.2025 - Current
Equipment Operator
HK Construction
08.2024 - 10.2025
Sales Associate
Lowes Home Improvment
02.2023 - 07.2024
Sales Associate
Walmart
01.2022 - 02.2023
High School Diploma -
Shelley High School