Jose Mora
Pflugerville,TX
Summary
I am a highly curious individual with a constant desire to learn and improve. I began my career washing dishes without knowing English, and through hard work and determination, I quickly rose through the ranks and learned the language. I thrive on solving problems and take great joy in making people happy. I am passionate about working hard to achieve my goals and continuously strive to surpass my own expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
VERDAD True Modern Mexican
Austin, TX
10.2023 - 06.2024
- - Helped in preparing reports and documentation as required by the General Manager.
- - Coordinated with suppliers and vendors to ensure timely procurement of quality products and supplies.
- - Addressed customer inquiries and concerns, ensuring a positive dining experience for all patrons.
- - Assisted in managing customer relations, handling feedback, and resolving issues to maintain high customer satisfaction.
- Assisted the General Manager with daily operational tasks, handling scheduling, inventory management, and supply coordination.
- - Ensured compliance with health and safety regulations, maintaining a clean and orderly environment.
Manager
Las Palapas Restaurants
New Braunfels, Texas
04.2022 - 09.2023
- - Provided leadership and staff development.
- - Ensured exceptional customer service by addressing and resolving customer inquiries and complaints promptly and effectively.
- - Managed day-to-day operations, including opening and closing procedures, inventory management, and supply chain coordination.
- - Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both customers and staff.
Manager
Casa Garcia's Mexican Restaurant
New Braunfels, Texa
03.2021 - 04.2022
- Led team of staff members, ensuring high service standards through ongoing training, performance evaluations, and mentorship.
- - Fostered a positive and productive work environment, resolving conflicts and promoting teamwork.
- - Cultivated relationships with regular patrons, enhancing their dining experience through personalized service.
Manager
Rodriguez Restaurant & Cantina
New Braunfels, TX
02.2020 - 03.2021
- - Worked together with the GM to reduce costs on both labor and produce.
- - Controlled alcohol inventory and costs.
- - Managed daily financials and inventory, ensuring accurate tracking and reporting.
Education
High School Diploma -
Canyon High School
New Braunfels, TX06-2019
Skills
- - Problem Solving
- - Operations Management
- - Team Leadership
- - Strategic Communications
- - Leadership Development
- - Customer Service
- - Office Administration
- - Administrative Organization
- - General Office Work
Affiliations
- CyberSecurity
- Build Computers
- Cooking and Baking
- Camping
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Google CyberSecurity
References
References available upon request.
Timeline
Manager
VERDAD True Modern Mexican
10.2023 - 06.2024
Manager
Las Palapas Restaurants
04.2022 - 09.2023
Manager
Casa Garcia's Mexican Restaurant
03.2021 - 04.2022
Manager
Rodriguez Restaurant & Cantina
02.2020 - 03.2021
High School Diploma -
Canyon High School
- Google CyberSecurity
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