Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Morales

New York,USA

Summary

Confident decision maker with prudent judgment skills Ability to obtain and process information in a timely matter Flexible and adaptable to change in environment and/or work schedule Microsoft Office; Knowledge of MA 3000 software Bi-lingual; Speaks Fluent Spanish

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

27
27
years of professional experience

Work History

Crew Member

Trader Joe's
New York, NY
12.2021 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained store cleanliness and organization throughout shifts.
  • Operated cash register and handled transactions efficiently.
  • Collaborated with team members to create an inviting shopping environment.
  • Prepared specialty items and samples to enhance customer experience.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized and restocked supplies to support operations and team productivity.

Deli Clerk

The Village Market
Towaco, NJ
04.2018 - 03.2020
  • Responded to customer questions regarding products
  • Assisted customers by helping them find, pick, and buy products
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cleaned and maintained work area
  • Received new inventory and rotated stock by dates to keep items fresh and usable.

Law Clerk

Bryan Cave LLP
New York, NY
12.2002 - 02.2018
  • Reviewed and filed pleadings, petitions and other related documents relevant to court actions
  • Assisted attorneys with legal research via electronic and hardcopy medium
  • Researched and analyzed law sources for review, approval and utilized by attorney
  • Responsible for process serving of legal documents throughout the New York Tri-state area
  • Performed surveillance and investigational assignments
  • Maintain firm's docket calendar

Assistant Manager

Blockbuster Video
New York, NY
09.2000 - 05.2002
  • Trained and managed customer service staff
  • Responsible for store operations; customer satisfaction; operating efficiency and corporate compliance
  • Assisted Manager with store revenue; cash; and balance totals
  • Maintained and supervised staff with well-organized inventory practices
  • Assisted with recruiting and was part of the hiring decision
  • Handled all customer disputes or discrepancies

Retail/Wholesale Sales Assistant

S&J Sheet Metal Roofing Supply
New York, NY
07.1998 - 07.2000
  • Answer customer's telephone and in-house inquiries
  • Balance cash register daily
  • Assisted Manager with store revenue; cash; and balance totals
  • Conducted inventory audits
  • Reconciled merchandise against inventory control systems

Education

GED -

Seward Park
New York, NY

Skills

  • Microsoft Office
  • Knowledge of MA 3000 software
  • Bi-lingual; Speaks Fluent Spanish
  • Customer service
  • Effective communication
  • Problem solving
  • Attention to detail

Stock management

Integrity and honesty

Inventory restocking

Teamwork and collaboration

Cleaning and sanitizing

Initiative and Self-motivation

Clear communication

Willingness to learn

Timeline

Crew Member

Trader Joe's
12.2021 - Current

Deli Clerk

The Village Market
04.2018 - 03.2020

Law Clerk

Bryan Cave LLP
12.2002 - 02.2018

Assistant Manager

Blockbuster Video
09.2000 - 05.2002

Retail/Wholesale Sales Assistant

S&J Sheet Metal Roofing Supply
07.1998 - 07.2000

GED -

Seward Park

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