Jose Morel
Queens,NY
Summary
Experienced professional with a strong background in customer service and janitorial services. Demonstrated ability to deliver exceptional service and support to customers, ensuring their needs are met with efficiency and professionalism. Skilled in maintaining cleanliness and sanitation standards to create a pleasant and safe environment. Proven track record of effectively managing tasks and prioritizing responsibilities to achieve operational goals. Known for strong interpersonal skills, problem-solving abilities, and a proactive approach to customer satisfaction. Seeking to leverage expertise in customer service and janitorial operations to contribute effectively to a dynamic team environment.
Overview
5
5
years of professional experience
Work History
Maintenance/School Custodian
Tiegerman Middle School
Queens, NY
08.2023 - Current
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Notified supervisor of any maintenance needs identified while performing custodial duties.
- Performed minor repairs such as replacing light bulbs or repairing broken furniture.
Passenger Service Agent
Dnata
Queens, NY
02.2023 - 08.2023
- Operated computerized system to handle ticketing and check-ins.
- Assisted passengers with reservations, ticketing and adjustments to itinerary.
- Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
- Kept passengers informed by announcing important information about itineraries, flights, and boarding
Group Leader
Boys and Girls Club
Queens, NY
07.2021 - 06.2022
- Conducting and teaching lesson plans regarding STEM, team building exercises, sports, and group projects.
- Filling reports for child behavior and on-site incidents.
- Motorized children and team activities while proactively engaging with students with educational materials.
- Minimized safety hazards by maintaining clean and organized work areas and student environments.
Custodian/Maintenance Worker
Boys and Girls Club
Queens, NY
07.2019 - 08.2019
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Identified problems during daily work inspections and addressed concerns.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Performed tasks to maintain on-site physical security, safety and efficiency.
Education
High School Diploma -
John Adams High School
Ozone Park, NY01.2022
Skills
- Bilingual
- Leadership Abilities
- Communication
- Problem Solving Abilities
- Hazardous Chemicals Handling
- Equipment Inspection
Timeline
Maintenance/School Custodian
Tiegerman Middle School
08.2023 - Current
Passenger Service Agent
Dnata
02.2023 - 08.2023
Group Leader
Boys and Girls Club
07.2021 - 06.2022
Custodian/Maintenance Worker
Boys and Girls Club
07.2019 - 08.2019
High School Diploma -
John Adams High School
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