JOSE MORENO
Escondido,CA
Summary
To support and motivate team members to achieve higher standards and goals within the company. An opportunity to bring my professional skills to customers and venders to the next level. My dedication and flexibility is at the highest expectations. While maintaining excellent organizational skills. Trustworthy Detention Officer with two years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Detention Officer
Core Civic
02.2022 - Current
- Maintain safety, security, and order throughout the facility.
- Consistently praised for work ethic
- Regularly code one responder
- Ensure all detainees follow policy and procedures.
- Trained with exceptional multitasking skills in various posts/work areas, housing units, visitation, medical, kitchen, perimeter, and corridor.
- Open carry gun qualified-Guard card and gun permit
- OC inflammatory agent qualified.
- Excellent communication skills with staff and detainee.
- Willingness to work overtime when needed.
- Proactive in compliance training.
- Maintained security and welfare of detainees in a housing unit of 128 max capacity
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Prepared reports to document incidents and violations.
Accounts Receivable
Cintas Corporation
07.2018 - 01.2022
- Perform outstanding customer service skills.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Special Billing specific to customer needs
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Communicate with customers to request and arrange payments
- Note all requests of customers to follow-up
- Communicate with team members on delinquent accounts
- Achieve goals by meeting delinquent accounts and collecting payments.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Resources and Materials Logistics Coordinator
Dimension Data
10.2011 - 07.2018
- Perform outstanding customer service skills
- Maintain and communicate all inventory for current and future jobs
- Inventory Control and all other duties over two Warehouses.
- Prepare paperwork for outbound shipments, which includes, B, packing slips, and any customer special request Bills of lading.
- Forklift
- Pull, select, label and place cases and equipment on pallets.
- Scans pallets/floats to be wrapped properly, for transportation.
- Receive, deliver and complete receiving paperwork
- Logistics quoting and prepping when needed
- Help engineers at customer job sites when needed.
Education
Some College (No Degree) -
Palomar College
San Marcos, CAHigh School Diploma -
Escondido High School
Escondido, CA05.2001
Skills
- Body and cell searches
- Inmate monitoring
- Crisis Intervention
- State and federal laws knowledge
Personal Summary
English & Spanish, Consistently eager to learn new skills and technologies and bring my own experience and knowledge to the team. A great team player that believes integrity builds a team. Self-motivated and relentlessly determined to succeed and achieve goals. Adapt enthusiastically and quickly to changes. Self-started with excellent organizational skills. Great leader that leads his team to succeed and be motivated.
Certification
- DOCC- Detention Officer Certification Course
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Detention Officer
Core Civic
02.2022 - Current
Accounts Receivable
Cintas Corporation
07.2018 - 01.2022
Resources and Materials Logistics Coordinator
Dimension Data
10.2011 - 07.2018
Some College (No Degree) -
Palomar College
High School Diploma -
Escondido High School