Jose J. Moreno
Sterling,VA
Summary
Dedicated datacenter technician seeking opportunities to enhance expertise and advance career trajectory.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Loan Processor Sr
Freddie Mac
McLean, VA
11.2003 - 05.2018
- Management and processing of missing loan documentation delivered to the Outlook mailbox and Blitzdocs.
- Management and processing of other supporting mailboxes
- Provided weekly and monthly reports to support the QC department and other departments needs using Microsoft Excel and Access.
- Provided customer support related to missing documents request and Seller Servicer QC reporting.
- Provided UPS shipping and Iron Mountain file request support for various departments Quality Control supports.
- Processed monthly loan sample request that were sent to various customers.
- Relocation and retrieval of electronic and hard loan files.
- Provided Spanish translation of Loan documents and customer calls.
PC Technician Experience
PC Tech Volunteer for friends and family
Sterling, VA
08.2000 - 05.2018
- Trouble shoot and repair
- PC component replacement and upgrades
- Installed operating systems and other software
- Built custom PC's from scratch
- Restored files from un-bootable corrupted drives
- Set up local networks
- Drive imaging
Education
Certificate Degree - Network Administration
Northern Virginia Community College
2013
Certificate Degree - Computer Systems Technology
Computer Learning Center
2000
Skills
- Server trouble shooting and maintenance
- Baremetal server builds
- Customer Ticket support
- Computer proficient and Literate
- Microsoft Office 365
- Rack build experience with various types of builds such as baremetal and H200 AI systems
- Fiber running and cable management
- Familiar with Linux
- Fiber and transceiver testing
Certification
Preparing to take A+ Certification
Languages
Spanish -Fluent
Timeline
Loan Processor Sr
Freddie Mac
11.2003 - 05.2018
PC Technician Experience
PC Tech Volunteer for friends and family
08.2000 - 05.2018
Certificate Degree - Network Administration
Northern Virginia Community College
Certificate Degree - Computer Systems Technology
Computer Learning Center