Jose Munoz
Conroe,TX
Summary
Dynamic food supervisor at La Michoacana Costa with proven leadership and communication skills. Enhanced customer satisfaction through proactive problem resolution and improved food safety standards. Recognized for mentoring staff and maintaining high-quality service, while effectively managing costs and minimizing waste. Fast learner dedicated to fostering a positive team environment.
Overview
8
8
years of professional experience
Work History
Food Supervisor
La Michoacana Costa
The Woodlands, TX
04.2021 - Current
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
- Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
Fabrication Welder
Lone Star Fabrication
Willis, TX
03.2020 - 05.2021
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Finished welding and fabrication projects using grinders.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Used cutting torches to shape and cut metal for fabrication projects.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Collaborated with team members to streamline workflow and increase overall project efficiency.
Server
Landry's
The Woodlands, TX
03.2018 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2018
Skills
- Communication
- Team work
- Fast learning
- Leadership
Timeline
Food Supervisor
La Michoacana Costa
04.2021 - Current
Fabrication Welder
Lone Star Fabrication
03.2020 - 05.2021
Server
Landry's
03.2018 - 05.2020
High School Diploma -
Conroe High School