Jose Musset
Austin,United States
Summary
Accomplished business owner and seasoned Customer-oriented General Manager with 10+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Senior Sales Representative/Account Management
Mountaintop Solutions Inc.
06.2024 - Current
- Partnered with engineering teams and executive leadership to design and implement bespoke IT Solutions tailored to client-specific requirements.
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Expanded territory coverage through strategic prospecting efforts, identifying untapped markets that led to increased revenue growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified customer needs by asking appropriate, open-ended questions.
- Use CRM to maintain company database, sales information and clients interactions.
Consulting Services Specialist
Jmusset Services LLC
08.2014 - 02.2024
- Strategic management and leadership of operations across diverse portfolio of multiple departments.
- Strategic oversight and management of social media and marketing platforms.
- Management of payroll administration and recruitment.
- Sells representative driving significant revenue growth of over 40%.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Diligently monitor and ensure compliance with federal and state regulations to uphold integrity and transparency of business operations. Provide comprehensive training to team members to cultivate corporate culture that promotes safe and healthy practices. Utilize reputable educational resources to enhance safety and health protocols within the organization.
- Vendor Management: Proficient in reconciling receiving and price discrepancies with vendors and resolving invoice disputes with high level of accuracy and efficiency.
- Proficient in conducting regular assessments, enhancing client communication, and improving systems through ongoing education and training on AI models for both myself and team members. Adherence to accounting and AP procedures in line with internal controls, as well as assisting with form 1099s reporting and year-end audit processes.
Insurance Agent
MAPFRE
03.2012 - 03.2014
- Specialist in sales of vehicle and health insurance products.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Increased client satisfaction providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Sales Associate
Empresas Polar
05.2010 - 02.2012
- Results-driven sales professional with proven track record of exceeding targets and delivering exceptional customer service.
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face to face.
- Effective oversight and optimization of inventory control process.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Education
No Degree - Education
IUPMA
Valencia, Venezuela01.2013
No Degree - Industrial Production Technologies
Instituto Universitario De Tecnologia Industrial
Valencia, Venezuela01.2007
High School Diploma -
Unidad Educativa Carmen Tereza Rosales
Valencia, Venezuela 01.2003
Skills
- Operations Management
- Sales
- Business Development
- Spanish-speaking
- Procurement
- Quality Control
- Process Automation
- Project Management
- P&L Management
- Customer Relationship Management (CRM)
- Recruiting
Certification
Water Educational Training Service, TCEQ Landscape Irrigation Course/ Code 0010
Timeline
Senior Sales Representative/Account Management
Mountaintop Solutions Inc.
06.2024 - Current
Consulting Services Specialist
Jmusset Services LLC
08.2014 - 02.2024
Insurance Agent
MAPFRE
03.2012 - 03.2014
Sales Associate
Empresas Polar
05.2010 - 02.2012
No Degree - Education
IUPMA
No Degree - Industrial Production Technologies
Instituto Universitario De Tecnologia Industrial
High School Diploma -
Unidad Educativa Carmen Tereza Rosales
Water Educational Training Service, TCEQ Landscape Irrigation Course/ Code 0010
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