Jose Navarro
Jersey City
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Armed Security Guard Manager
Invicta, LLC
03.2020 - Current
- Monitor and review surveillance systems for safety and compliance.
- Train new employees and communicate company policies and expectations.
- Prepare and submit weekly and monthly incident reports.
- Supervise and support security personnel to ensure efficient operations.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and addressing security concerns.
Sales Lead
Verizon Wireless
06.2019 - 03.2020
- Presented, promoted, and sold products and services.
- Achieved and exceeded sales targets.
- Generated leads through cold calling.
- Built strong customer relationships.
- Managed a team of 4–6 employees.
- Led sales team to exceed quarterly targets through strategic planning and execution.
Mobile Sales Lead
T-Mobile
01.2018 - 06.2019
- Supervised operations and managed 2–4 employees.
- Ensured closing procedures and store readiness.
- Built customer loyalty through excellent service.
- Promoted discounts, plans, and products.
- Prepared sales agreements and performance reports.
- Achieved monthly sales targets.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Developed and implemented strategies to enhance sales performance and customer satisfaction.
Security Guard
GMSC
09.2011 - 09.2017
- Conducted surveillance for suspicious activity.
- Monitored premises by conducting regular patrols to ensure safety and security compliance.
- Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
- Managed visitor check-ins and check-outs.
- Reported incidents promptly.
Education
High School Diploma -
University Academy Charter High School
01.2011
Skills
- Security
- Surveillance
- Loss Prevention
- Leadership
- Customer Service
- Sales
- Lead Generation
- Microsoft Office
- Google Workspace
- POS Systems
- Heavy Lifting
- Mechanical Knowledge
- Electrical Knowledge
- Power/Hand Tools
- Fluent in English and Spanish
- Hostile environment training
- Counter-terrorism strategies
- Close quarters combat
- CCTV experience
- Time management
- Team leadership
- Customer service
- Decision-making
- Staff training and development
Certification
- First Aid Certification
- CPR Certification
- Peace Officer Certification
- Loss Prevention Qualified
- Driver’s License
- Non-CDL Class C
- ASE Certification
Languages
Spanish
Full Professional
Timeline
Armed Security Guard Manager
Invicta, LLC
03.2020 - Current
Sales Lead
Verizon Wireless
06.2019 - 03.2020
Mobile Sales Lead
T-Mobile
01.2018 - 06.2019
Security Guard
GMSC
09.2011 - 09.2017
High School Diploma -
University Academy Charter High School