Dedicated professional experienced in traffic control and emergency coordination. Skilled in utilizing two-way radio communication for timely updates and implementing safety protocols, ensuring efficient operations under pressure.
Overview
24
24
years of professional experience
Work History
BUS TRAFFIC CONTROLLER
Miami Dade Transit
Miami, FL
10.2025 - Current
Monitored transit schedules, adjusting signals to minimize delays and enhance service reliability.
Collaborated with team members to implement safety protocols and procedures effectively.
Utilized communication tools to relay updates and critical information to transit personnel efficiently.
Responded promptly to incidents, coordinating with emergency services as needed for public safety.
Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
Bus Operator
Miami Dade Transit
Miami, FL
12.2010 - 10.2026
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Operated transit buses safely and efficiently across designated routes.
Monitored passenger safety and adhered to all traffic regulations.
Collaborated with dispatch to optimize schedules and address service disruptions.
Provided exceptional customer service by assisting passengers with inquiries.
Resolved passenger issues promptly, maintaining high satisfaction levels during travel experiences.
Trained new operators on operational procedures and safety protocols.
Conducted pre-trip inspections to ensure vehicle readiness and safety compliance.
Received commendations for exceptional customer service and professionalism during interactions with passengers.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
Received excellent customer reviews for friendly, punctual transport services.
F16 WEAPONS TECHNICIAN
USA Air Force
Homestead, FL
03.2003 - 03.2006
Conducted inspections and maintenance of various munitions systems to ensure operational readiness.
Supervised technical teams during armament operations, enhancing workflow efficiency and safety compliance.
Optimized inventory management by tracking, cataloguing, and organizing all tools, equipment, and spare parts required for weapons maintenance.
Analyzed malfunctions in weapon systems, providing solutions that improved reliability and performance standards.
Ensured accurate record-keeping of maintenance actions performed on each weapon system, contributing to efficient tracking of service history data for future reference purposes.
Collaborated with team members to complete complex repairs within tight deadlines, ensuring optimal performance in high-pressure situations.
Maintained required level of proficiency in use of firearms.
Responded to and assisted in medical emergencies.
Trained in conflict resolution among subordinates, equals and superiors.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Miami Dade College
Miami, FL
Skills
Two-way radio proficiency
Valid FLORIDA driver's license
Visual observation
Radio communication
Multitasking Abilities
Decision-making
Critical thinking
Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
BUS TRAFFIC CONTROLLER
Miami Dade Transit
10.2025 - Current
Bus Operator
Miami Dade Transit
12.2010 - 10.2026
F16 WEAPONS TECHNICIAN
USA Air Force
03.2003 - 03.2006
Associate of Science - Electrical, Electronics And Communications Engineering